At a Glance
- Tasks: Deliver fast and friendly service while keeping the shop tidy and preparing delicious products.
- Company: Join the fun and inclusive team at Greggs, where everyone is welcome.
- Benefits: Enjoy up to 50% off products, free hot drinks, paid breaks, and a growing holiday entitlement.
- Other info: Flexible shifts available, with opportunities for career growth and well-being support.
- Why this job: Be part of a vibrant culture and make customers smile every day.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
About the role
We’re looking for Team Members to join us! As a Team Member, you’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll play a key part in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
We can offer you:
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
Previous work experience is not essential. As long as you’re willing to learn, we’ll give you all the training you need to do an amazing job. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you think you have what it takes to deliver exceptional customer service in a fast-paced environment, and have some fun on the way, then we want to hear from you. If your availability matches what we’re looking for, apply now to begin your career at Greggs.
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Salary: £12.91 per hour, if you are under 18 this will be £11.03 per hour
Frequency: Hourly
Contract Type: Permanent
Shift pattern and availability can be discussed at interview must be available Thursday and Friday 5am till 3pm
Retail Team Member: Customer Service & Benefits employer: Greggs plc
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With benefits like generous colleague discounts, paid breaks, and a focus on health and wellbeing, we ensure our employees thrive both personally and professionally. Join us in creating memorable customer experiences while enjoying opportunities for growth and development in a fun and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Member: Customer Service & Benefits
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Greggs. Understand their values, culture, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing fast and friendly service, think of examples from your past experiences where you've gone above and beyond for someone. Even if you haven't worked in retail before, any situation where you've helped others counts!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you care about the opportunity and are ready to represent Greggs in the best light possible. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note or email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Retail Team Member: Customer Service & Benefits
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our fun and inclusive culture.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant skills or experiences you have. Even if you don't have previous work experience, focus on your willingness to learn and your passion for customer service!
Keep It Clear and Concise:We appreciate a straightforward application! Use clear language and keep your sentences short and to the point. This helps us quickly understand why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and having fun at work, so think about how you can demonstrate that you align with these values during your conversation.
✨Showcase Your Customer Service Skills
Even if you don’t have previous experience, think of examples from your life where you've provided great service or helped someone out. Be ready to share these stories, as they’ll show your potential to deliver exceptional customer service in a fast-paced environment.
✨Be Prepared for Practical Questions
Expect questions about how you would handle specific customer scenarios. Practice responses to common situations, like dealing with a difficult customer or managing multiple orders at once. This will help you feel more confident and ready to impress.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
