At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Competitive pay, discounts, free drinks, paid breaks, and profit sharing.
- Other info: Flexible shifts and excellent career growth opportunities await you.
- Why this job: Make a real impact while enjoying a dynamic work environment.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
The predicted salary is between 28000 - 29000 € per year.
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Manager in Redcar employer: Greggs plc
At Greggs, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Shift Manager at our Regents Walk location in Redcar, you'll enjoy competitive pay, generous colleague discounts, and opportunities for personal growth, all while leading a passionate team dedicated to delivering exceptional customer service. With benefits like paid breaks, a health and wellbeing app, and a share in our profits, Greggs is not just a job; it's a place where you can thrive and make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Redcar
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or handled a tricky situation. Being able to share these experiences will demonstrate your natural leadership abilities and how you can motivate others.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will highlight your passion for delivering exceptional service, which is key for a Shift Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Greggs. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Manager in Redcar
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you engage with customers and motivate your team to create a brilliant shopping experience.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading the team in the absence of the Manager. Make sure to showcase any previous supervisory experience and how you've inspired others to achieve great results. We love seeing examples of leadership in action!
Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we're looking for. Personalising your application shows us that you're genuinely interested in joining our team at Greggs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so be ready to share how you can contribute to that positive atmosphere.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your natural leadership abilities.
✨Customer Service is Key
Greggs is all about putting customers first. Be prepared to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for a customer and how that impacted their experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
