Quality Assurance Officer

We have a fantastic opportunity to join the Technicalteam at Greggs Balliol as a Quality Assurance Officer

We can offer you:

• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Paid breaks
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Greggs Balliol, Balliol Business Park, Longbenton, Newcastle Upon Tyne

What you'll do

As a Quality Assurance Officer, you'll:

• Supporting the QA Managers with day to day technical activities. This includes leading third party BRCGS / EHO audits and inspections in their absence, to ensure the sites certification / approval status is maintained.
• Supporting for the QA Managers on the site HACCP team and carrying out validation work and trend analysis to support the sites HACCP plan.
• Assisting with the introduction and implementation of food safety and quality procedures for day-to-day manufacturing operations.
• Leading management meetings and presenting technical information as requested by the QA Managers.
• Providing technical support for site product recall / withdrawals and have the ability to lead the incident call in the absence of the QA Managers.
• Monitoring and maintenance of the product testing requirements, including analysis of results and instigation of investigations and corrective action plans.
• Supporting the site with the management of non-conforming products and compliant investigations.
• Driving operational standards by completing internal audits in line with the sites internal audit schedule.
• Overseeing the site QA Team to ensure effective implementation of food safety and quality management systems, and prerequisites.
• Supporting the QA Team with their targets, objectives and development plans.

About you

We are looking for individuals who are driven, and can demonstrate:

• A Degree or HNC Level Education in a Food Science based subject
• HACCP Level 3 and Food Safety Level 4 qualifications
• A good understanding of BRC Global standard requirements and experience participating in internal and third party audits
• Proven experience in investigations with strong attention to detail
• A result focused approach with excellent communication skills and the ability to influence others
• Have experience of, and the ability to multi-task and work with multiple priorities calmly and at pace
• Have advanced IT skills including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint and Teams
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.