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- Tasks: Lead a dynamic team to deliver top-notch customer service in a fast-paced bakery environment.
- Company: Join a leading UK bakery chain known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and great employee perks.
- Why this job: Be a key player in creating delightful experiences for customers every day.
- Qualifications: Previous supervisory experience and strong leadership skills are essential.
- Other info: Great opportunity for career growth in a fun and friendly atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK bakery chain is seeking a Shift Manager to lead a team in providing exceptional customer service. As a Shift Manager, you will be responsible for shop operations during shifts, motivating staff, and ensuring customer satisfaction across multiple channels including in-shop and online.
Ideal candidates will have supervisory experience in a similar setting and demonstrate strong leadership skills. Competitive pay and various employee benefits are offered.
Shift Manager: Lead a Fast, Customer-First Team in Oxford employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Oxford
✨Tip Number 1
Get to know the company! Research the bakery chain's values and mission. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their customer-first approach.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or handled a tough situation. We want to hear how you’ve made a difference in previous roles, so be ready to share those experiences.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-focused role. Show up looking sharp and professional, as it reflects your commitment to the job and the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you're genuinely interested in the position and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Oxford
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous supervisory experience you have. We want to see how you've motivated teams and handled challenges in a fast-paced environment.
Customer Service is Key: Since this role is all about exceptional customer service, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about those moments that made a difference!
Be Yourself: Let your personality shine through in your application! We’re looking for someone who can lead with authenticity and connect with both staff and customers. Don’t be afraid to show us who you are.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Greggs plc
✨Know the Bakery Inside Out
Before your interview, make sure you research the bakery chain thoroughly. Understand their values, customer service approach, and any recent news or initiatives. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
Prepare specific examples from your past supervisory roles where you successfully motivated a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how your leadership directly contributed to positive outcomes.
✨Customer Service is Key
As a Shift Manager, exceptional customer service is crucial. Be ready to discuss how you've handled challenging customer situations in the past. Highlight your ability to maintain a calm demeanour and find solutions that satisfy both the customer and the business.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
