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- Tasks: Join our team to serve delicious Greggs treats and provide top-notch customer service.
- Company: Be part of Moto, transforming the UK’s rest-stop experience.
- Benefits: Enjoy flexible hours, up to 60% discount, and a Christmas bonus.
- Why this job: Perfect for those who thrive in fast-paced environments and love teamwork.
- Qualifications: Enthusiasm, adaptability, and a friendly attitude are key!
- Other info: Great opportunities for personal development and funded qualifications.
Here at Moto we’re looking for enthusiastic, friendly people who want to get stuck in and join our awesome team, delivering Greggs‑loved sausage rolls, baked goods and exceptional customer service as we transform the UK’s rest‑stop experience. We’re looking for someone who can effortlessly switch gears – thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
Responsibilities
- Greeting customers with a warm and friendly welcome.
- Processing orders and requests in a timely and efficient manner.
- Producing a range of hot food, baked goods and beverages throughout the day.
- Delivering our brand standards to a level our customers have come to expect.
- Resolving challenges and enquiries with a customer‑centric mindset.
- Replenishing displays to provide maximum product availability.
- Ensuring your workspace and store is kept clean, tidy and welcoming.
- Working with colleagues to deliver a culture of togetherness and teamwork.
- Leaving our customers with a memorable experience worth returning for.
- Helping prepare the store and kitchen, ready for the following day\’s trade.
Benefits
- Up to 1 week’s discretionary bonus pay per year, paid just in time for Christmas.
- Up to 60% colleague discount across our franchise partner brands.
- Enhanced benefits, including sick pay, enhanced family and friend benefits, and life assurance.
- Fantastic development opportunities including funded qualifications.
- Weekly pay, with flexible working arrangements including full or part‑time hours and a shift pattern that supports work‑life balance.
- Hourly rates may differ for under‑18s; night shift roles include a premium of £2ph.
- Annual bonus scheme equivalent to a work week’s salary based on average hours worked over a defined period.
Position title: Customer Service Assistant (internally known as Customer Service Assistant).
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Night Team Member - Greggs employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Team Member - Greggs
✨Tip Number 1
Get to know the company culture! Before your interview, check out Moto's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of their awesome crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories during your chat!
✨Tip Number 3
Be ready to showcase your adaptability! This job requires switching gears quickly, so come prepared with examples of how you've thrived in fast-paced environments. Show us how you can keep calm and carry on, no matter what!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the team. Don’t miss out on the chance to be part of something great at Greggs!
We think you need these skills to ace Night Team Member - Greggs
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about joining our team and delivering those Greggs-loved goodies.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We want to see how you can thrive in both fast-paced and quieter environments, so share relevant experiences that showcase your adaptability.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can switch gears effortlessly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greggs plc
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Greggs is all about delivering a fantastic customer experience, so let your passion for food and service shine through during the interview.
✨Demonstrate Adaptability
Since the job requires switching between fast-paced and quieter environments, prepare examples from your past experiences where you successfully adapted to changing situations. This will show that you can thrive in any setting.
✨Highlight Teamwork Skills
The role emphasises working together with colleagues, so be ready to discuss how you've contributed to team success in previous jobs. Share specific instances where you collaborated effectively to achieve a common goal.
✨Prepare for Customer Scenarios
Think of potential customer service challenges you might face in the role and how you would handle them. Being able to demonstrate a customer-centric mindset will impress the interviewers and show you're ready for the job.
