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- Tasks: Lead a team to deliver outstanding customer service and maintain shop standards.
- Company: Dynamic UK food service company focused on customer satisfaction.
- Benefits: Competitive pay, colleague discounts, and a strong commitment to employee wellbeing.
- Why this job: Join a supportive team and make a real difference in customer experiences.
- Qualifications: Previous supervisory experience and a passion for excellent service.
- Other info: Great opportunity for personal growth in a vibrant retail environment.
The predicted salary is between 28800 - 43200 £ per year.
A UK-based food service company is looking for a Shift Manager to lead their team in providing exceptional customer service. In this role, you will motivate and support your team while ensuring high standards of shop presentation and customer satisfaction.
The position offers competitive pay, a benefits package including colleague discounts, and a commitment to employee wellbeing.
If you’re reliable with a passion for service and previous supervisory experience, we want to hear from you.
Shift Lead: Customer-First Retail Manager in Newton Mearns employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Customer-First Retail Manager in Newton Mearns
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle difficult situations or motivate your team. Being able to demonstrate your problem-solving skills and leadership style will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the company values most in a Shift Lead. Plus, it shows your genuine interest in the role and can help you make a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Lead: Customer-First Retail Manager in Newton Mearns
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for customer service shine through. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
Highlight Your Leadership Skills: As a Shift Lead, you'll be motivating your team, so make sure to showcase your supervisory experience. Talk about times when you've successfully led a team or improved shop presentation standards.
Be Authentic: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Authenticity can set you apart from other candidates.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Greggs plc
✨Know the Company Inside Out
Before your interview, take some time to research the food service company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll need to motivate and support your team. Prepare examples from your previous supervisory experience where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you can apply these skills in this new role.
✨Demonstrate a Customer-First Mindset
Since the role focuses on exceptional customer service, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to a customer-first approach and how it aligns with the company's goals.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team dynamics, training opportunities, and how the company supports employee wellbeing. This shows that you're not just interested in the job, but also in how you can grow within the company.
