Shift Manager: Lead a Fast, Customer-First Team in Newcastle upon Tyne
Shift Manager: Lead a Fast, Customer-First Team

Shift Manager: Lead a Fast, Customer-First Team in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver top-notch customer service in a fast-paced environment.
  • Company: A leading food retailer in Newcastle upon Tyne with a focus on teamwork.
  • Benefits: Competitive pay, colleague discounts, and health benefits.
  • Why this job: Join a vibrant team and make a real difference in customer experiences.
  • Qualifications: Supervisory experience in a customer-focused role and strong leadership skills.
  • Other info: Exciting opportunity for growth in a supportive work environment.

The predicted salary is between 28800 - 43200 £ per year.

A leading food retailer in Newcastle upon Tyne is looking for a Shift Manager to join their team. In this role, you will motivate and engage your team to provide exceptional customer service, lead by example in a fast-paced environment, and ensure shop standards are maintained.

The ideal candidate will have supervisory experience in a customer-focused setting and demonstrate strong leadership abilities.

This position includes competitive pay, colleague discounts, and health benefits.

Shift Manager: Lead a Fast, Customer-First Team in Newcastle upon Tyne employer: Greggs plc

As a leading food retailer in Newcastle upon Tyne, we pride ourselves on fostering a vibrant work culture that prioritises teamwork and exceptional customer service. Our Shift Managers enjoy competitive pay, generous colleague discounts, and comprehensive health benefits, alongside ample opportunities for personal and professional growth within a supportive environment. Join us to be part of a dynamic team where your leadership can truly make a difference in the lives of our customers and colleagues alike.
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Contact Detail:

Greggs plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Newcastle upon Tyne

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your past experiences align with leading a fast, customer-first team. We want to show them we’re the perfect fit!

✨Tip Number 3

Dress the part! First impressions matter, so make sure we look sharp and professional when we walk into that interview. It shows we mean business and are ready to lead.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Let’s make sure they remember us!

We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Newcastle upon Tyne

Leadership Skills
Team Motivation
Customer Service Excellence
Supervisory Experience
Fast-Paced Environment Adaptability
Shop Standards Maintenance
Engagement Skills
Communication Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any supervisory experience you have. We want to see how you've motivated and engaged teams in the past, so share specific examples that showcase your leadership abilities.

Customer Service is Key: Since this role is all about exceptional customer service, don’t forget to mention your experience in customer-focused settings. We love to hear about how you've gone above and beyond to ensure customers leave happy!

Keep it Professional but Personal: While we appreciate a professional tone, don’t be afraid to let your personality shine through. We’re looking for someone who can lead a team in a fast-paced environment, so a bit of your unique flair can really make your application stand out.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Greggs plc

✨Know the Company Inside Out

Before your interview, do some research on the food retailer. Understand their values, mission, and what makes them stand out in Newcastle upon Tyne. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Shift Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Emphasise Customer Service Excellence

Since this role is customer-focused, be ready to discuss how you prioritise exceptional customer service. Share specific instances where you went above and beyond for customers, and how you encourage your team to do the same.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows that you're not only interested in the position but also in how you can contribute to the company's success.

Shift Manager: Lead a Fast, Customer-First Team in Newcastle upon Tyne
Greggs plc
Location: Newcastle upon Tyne
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  • Shift Manager: Lead a Fast, Customer-First Team in Newcastle upon Tyne

    Newcastle upon Tyne
    Full-Time
    28800 - 43200 £ / year (est.)
  • G

    Greggs plc

    5000+
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