QA Engineer in Newcastle upon Tyne

We have a fantastic opportunity to join the Technology Engineering team at Greggs as a QA Engineer to drive innovative, greenfield products that enhance both digital and in-store experiences.

Working in an agile, cross-functional team, you'll help to ensure the quality and safe delivery of scalable, secure platforms supporting key digital solutions like click & collect, retail systems, and digital order fulfilment ensuring a seamless experience for millions of customers daily.

We can offer you:

25 days (5 weeks) annual leave, pro-rated, increasing with service(in addition to bank holidays), plus 1 additional floating day

Management Bonus Scheme which is worth up to 10% of your salary

Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues whohave at least 6-month service, or more, each year

Private Medical Insurance which is free for you and subsidised for your dependants

Permanent Health Insurance which is a replacement income scheme

You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

Defined contribution management pension scheme

Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

Colleague discount, up to 50% off our own-produced products

Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

Career progression and learning and development

Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-relatedand wellbeing issues, 24 hours a day, 365daysa year. Including a mobile app providing a range of wellness content on physical, mental, social,andfinancial wellbeing

Perks and savings, such as digital gift card discounts, online cashback, in-store and online couponsand lifestyle offers

Cycle to Work scheme

A company who cares about our communities; the environment and being a better business!

Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, andprovide support to one another

About the role

• This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Innovate House, Balliol Park, Newcastle Upon Tyne, NE12 8EW

What you'll do

• Collaborate with cross-functional squad members to define and refine acceptance criteria and test scenarios
• Design, implement, and maintain automated and manual test suites for front-end, and API layers
• Write and maintain robust, reusable test scripts for functional, regression, and integration testing
• Conduct exploratory, performance, and accessibility testing across multiple environments
• Integrate testing into CI/CD pipelines to enable fast feedback and continuous delivery
• Participate in agile ceremonies including sprint planning, stand-ups, and retrospectives
• Advocate for quality throughout the product lifecycle, identifying risks and opportunities for improvement
• Monitor and report on test coverage, defects, and release readiness – utilise test data to build comprehensive reports to help continuous improvement
• Support the squad in troubleshooting and reproducing issues found in production.
• Maintain awareness of the changing security landscape, always considering levels of risk and promote the importance of following security best practices
• Stay up to date on emerging test technologies, frameworks and industry trends to drive test efficiencies and advancements within the team

About you

You'll fit right into this role if you have:

• 2+ years of experience in both manual and automation software testing or QA engineering
• Experience writing and maintaining automated test scripts using tools like Cypress, Playwright or Selenium IDE
• Proficiency in API testing tools (e.g. Postman)
• Strong experience in AI LLMs such as ChatGPT and Claude to support your day to day role
• Hands-on experience with Flutter test automation
• Familiarity with CI/CD tools (e.g. Azure DevOps)
• Solid knowledge of testing principles, defect tracking, and test case management
• Experience in accessibility and performance testing
• Experience of cloud platforms (e.g. Azure)
• Experience testing mobile applications (iOS/Android)
• Good understanding of agile methodologies and working in digital product squads
• Good knowledge of the full software delivery life cycle, working closely with engineers to drive efficiencies
• Excellent communication and collaboration skills

It's not essential, but we'd love to hear if you have the following:

• Understanding of cost management principles when working with cloud services
• Experience working with logging and monitoring tools to ensure reliability of services within a distributed system

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs .

• Salary Up to £48,000 per annum, depending on experience
• Frequency Annual
• Job Reference greggs/TP/473559/63637
• Contract Type Permanent
• Contract Details Monday to Friday, however some flexibility may be required depending on business needs
• Contract Hours Full time
• Closing Date 16 October, 2026
• Job Category Head Office
• Business Unit IT & Business Change
• Location Newcastle upon Tyne, United Kingdom

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