Greggs plc is hiring an IT Support Analyst in Newcastle upon Tyne. This full-time role (35 hours per week) focuses on delivering first-line IT support to colleagues, triaging requests, and ensuring smooth operation of the business systems on site.
You will handle calls, perform initial fixes when possible, escalate when needed, and grow into higher technical areas over time. The role emphasizes teamwork, communication, and a supportive culture.
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IT Support Analyst: First‑Line Tech Support & Growth in Newcastle upon Tyne employer: Greggs plc
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. As a Shift Manager, you'll enjoy competitive pay, generous colleague discounts, and opportunities for personal growth, all while working in a fun environment that prioritises customer satisfaction and teamwork. With benefits like paid breaks, health and wellbeing support, and a pension scheme, we ensure our employees feel appreciated and motivated to thrive in their careers.
