At a Glance
- Tasks: Lead a vibrant team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun-loving team at Greggs, where everyone is welcome!
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Other info: Flexible shifts, career growth opportunities, and a supportive culture await you!
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Previous supervisory experience in a customer-focused environment is a plus.
The predicted salary is between 30000 - 30000 £ per year.
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Manager: Lead a Fast, Customer-First Team in Montrose employer: Greggs plc
At Greggs, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Shift Manager in Montrose, you'll enjoy competitive pay, generous colleague discounts, and opportunities for personal growth, all while leading a passionate team dedicated to delivering exceptional customer service. With benefits like paid breaks, a health and wellbeing app, and a share in our profits, working at Greggs means being part of a supportive family that celebrates your contributions and milestones.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Montrose
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tough situation. Being able to share these stories will impress the interviewers.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you’ve gone above and beyond for customers in previous roles. This is key for a Shift Manager at Greggs!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Greggs family. Don’t miss out!
We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Montrose
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your love for customer service shine through! Share specific examples of how you've gone above and beyond for customers in the past. We want to see that you truly care about making their experience amazing.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase any previous supervisory experience. Talk about how you've motivated others and created a positive work environment. We’re looking for natural leaders who can inspire their team!
Be Yourself:At Greggs, we value authenticity and inclusivity. Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our fun and supportive culture. We want to get to know the real you!
Apply Through Our Website:Make sure to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll find all the details you need there. We can’t wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on being inclusive and customer-focused, so think about how your own values align with theirs. This will help you demonstrate that you're not just a fit for the role, but also for the team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to discuss how you can bring out the best in others while maintaining high standards.
✨Emphasise Customer Service Experience
Since this role is all about putting customers first, be sure to highlight your previous experience in customer service. Share specific instances where you went above and beyond to ensure a great customer experience, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the challenges the team faces or how success is measured in the position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
