Shift Manager: Lead a Fast, Customer-First Team in Milton Keynes
Shift Manager: Lead a Fast, Customer-First Team

Shift Manager: Lead a Fast, Customer-First Team in Milton Keynes

Milton Keynes Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch customer service in a fast-paced bakery environment.
  • Company: Join a leading bakery chain known for its commitment to quality and customer satisfaction.
  • Benefits: Enjoy competitive pay, employee perks, and a supportive work culture.
  • Why this job: Be a key player in creating delightful experiences for customers every day.
  • Qualifications: Supervisory experience and a passion for exceptional service are essential.
  • Other info: Great opportunity for career growth in a fun and inclusive atmosphere.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading bakery chain in Milton Keynes is seeking a Shift Manager to join their team. You will lead and inspire staff while ensuring excellent customer service across various channels.

Responsibilities include:

  • Managing the shop in the absence of the Manager
  • Serving customers
  • Maintaining shop standards

Ideal candidates will have supervisory experience and a passion for delivering exceptional service while fostering an inclusive culture. Competitive pay and multiple employee benefits are provided.

Shift Manager: Lead a Fast, Customer-First Team in Milton Keynes employer: Greggs plc

Join a dynamic bakery chain in Milton Keynes, where we prioritise a customer-first approach and foster an inclusive work culture. As a Shift Manager, you'll benefit from competitive pay, comprehensive employee benefits, and ample opportunities for personal and professional growth, all while leading a passionate team dedicated to delivering exceptional service.
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Contact Detail:

Greggs plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Milton Keynes

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.

✨Tip Number 2

Practice your customer service scenarios! Think about how you would handle different situations, like a difficult customer or a busy shift. Being able to demonstrate your problem-solving skills will impress the hiring team.

✨Tip Number 3

Network with current employees if you can. They can give you insider tips on what the team is really like and what the management values most. Plus, it shows your genuine interest in the role!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Milton Keynes

Leadership Skills
Customer Service Excellence
Supervisory Experience
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Inclusivity Awareness

Some tips for your application 🫑

Show Your Leadership Skills: When writing your application, make sure to highlight any supervisory experience you have. We want to see how you've led teams in the past and inspired others to deliver great customer service.

Emphasise Customer Service: Since this role is all about putting customers first, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!

Be Yourself: We value authenticity, so let your personality shine through in your application. Share your passion for the bakery industry and why you want to be part of our team in Milton Keynes.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to see your details and get you on board with our fantastic team!

How to prepare for a job interview at Greggs plc

✨Know the Bakery Inside Out

Before your interview, make sure you research the bakery chain thoroughly. Understand their values, customer service approach, and any recent news or initiatives. This will not only show your enthusiasm but also help you align your answers with what they stand for.

✨Showcase Your Leadership Skills

As a Shift Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Be ready to discuss how you can foster an inclusive culture in the workplace.

✨Demonstrate Customer-Centric Thinking

Since the role focuses on excellent customer service, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to a customer-first approach.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in customer service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Shift Manager: Lead a Fast, Customer-First Team in Milton Keynes
Greggs plc
Location: Milton Keynes

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