At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, a beloved UK brand.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Other info: Enjoy career growth, health benefits, and a supportive work environment.
- Why this job: Make a real impact by inspiring your team and delighting customers.
- Qualifications: Previous supervisory experience in a customer-focused role is a plus.
The predicted salary is between 24000 - 36000 € per year.
About the role
Join us as a Shift Manager and you will be part of a team that loves putting customers first. As part of the management team, you will be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You will lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We will match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You will be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You will also be supportive of an inclusive culture - recognising and valuing that difference is good. If you have previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Manager (Evenings) in Luton employer: Greggs plc
At Greggs, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to excel. As a Shift Manager, you'll enjoy competitive pay, generous discounts, and a range of benefits designed to support your wellbeing and career growth, all while working in a fun environment that prioritises exceptional customer service. Join us in creating memorable experiences for our customers and be part of a team that truly cares about your success and happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager (Evenings) in Luton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their values will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for customers. This will help you shine during the interview and demonstrate your passion for delivering exceptional service.
✨Tip Number 3
Be ready to showcase your leadership abilities! As a Shift Manager, you'll need to inspire and motivate your team. Prepare some stories about how you've successfully led a team or handled challenges in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Greggs family. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Manager (Evenings) in Luton
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love putting customers first. Share specific examples of how you've gone the extra mile to ensure a brilliant experience for customers in your previous roles.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase any supervisory experience you have. Talk about how you've motivated and inspired your team in the past, and how you plan to do the same with us at Greggs.
Be Yourself:We value inclusivity and authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our fun and supportive culture.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so be ready to discuss how you can contribute to that positive atmosphere.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will demonstrate your natural leadership abilities.
✨Customer Service is Key
Greggs is all about putting customers first. Be prepared to share specific instances where you've gone above and beyond for a customer. Highlighting your commitment to exceptional service will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
