Shop Manager - Lead Team & Stellar Customer Service in London
Shop Manager - Lead Team & Stellar Customer Service

Shop Manager - Lead Team & Stellar Customer Service in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, ensure stellar customer service, and maintain shop standards.
  • Company: Popular UK food retail company with an inclusive culture.
  • Benefits: Competitive pay, colleague discounts, and wellbeing benefits.
  • Why this job: Join a dynamic team and develop your career in a supportive environment.
  • Qualifications: Leadership skills and a passion for customer service.
  • Other info: Exciting opportunity to grow and make a difference in the community.

The predicted salary is between 28800 - 43200 £ per year.

A popular UK food retail company is seeking a Shop Manager in England. The successful candidate will lead a team, ensuring excellent customer service and maintaining high standards in the shop.

Responsibilities include:

  • Training staff
  • Monitoring performance
  • Getting involved in food preparation

This role promotes an inclusive culture where all employees are valued. Competitive pay, colleague discounts, and numerous wellbeing benefits are offered, making this an exciting opportunity to develop your career.

Shop Manager - Lead Team & Stellar Customer Service in London employer: Greggs plc

Join a leading UK food retail company that prioritises an inclusive culture and values every employee. As a Shop Manager, you'll enjoy competitive pay, generous colleague discounts, and a range of wellbeing benefits, all while having the opportunity to develop your career in a supportive environment. This role not only allows you to lead a dedicated team but also to engage directly with customers, making a meaningful impact in your community.
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Contact Detail:

Greggs plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shop Manager - Lead Team & Stellar Customer Service in London

✨Tip Number 1

Get to know the company culture before your interview. Research their values and how they promote inclusivity. This will help you connect with the team and show that you're a great fit for their environment.

✨Tip Number 2

Practice your leadership skills! Think of examples where you've successfully led a team or improved customer service. Be ready to share these stories during your interview to demonstrate your capabilities.

✨Tip Number 3

Don’t just focus on your experience; show your passion for food retail! Talk about your love for customer service and how you can contribute to creating a stellar shopping experience for customers.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are ready to lead and make a difference in our shops.

We think you need these skills to ace Shop Manager - Lead Team & Stellar Customer Service in London

Team Leadership
Customer Service Excellence
Staff Training
Performance Monitoring
Food Preparation Skills
Inclusive Culture Promotion
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Organisational Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've motivated others and created a positive work environment, so share specific examples!

Customer Service is Key: Since this role is all about stellar customer service, don’t forget to mention your experience in this area. We love to hear about how you've gone above and beyond for customers, so let us know your best stories!

Be Yourself: We value an inclusive culture, so be authentic in your application. Share your unique perspective and experiences that make you a great fit for our team. We want to get to know the real you!

Apply Through Our Website: To make sure your application gets to us, please apply through our website. It’s the easiest way for us to review your details and get back to you quickly. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Greggs plc

✨Know the Company Inside Out

Before your interview, make sure you research the company thoroughly. Understand their values, mission, and what makes them stand out in the food retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Shop Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully trained staff or improved team performance. Highlight how you foster an inclusive culture and value each team member's contribution.

✨Demonstrate Stellar Customer Service

Customer service is key in this role, so come ready with examples of how you've gone above and beyond for customers in the past. Share stories that illustrate your problem-solving skills and ability to handle difficult situations while maintaining a positive attitude.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, and how they measure success in the shop. This shows you're not just interested in the job, but also in how you can contribute to the company's success.

Shop Manager - Lead Team & Stellar Customer Service in London
Greggs plc
Location: London
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  • Shop Manager - Lead Team & Stellar Customer Service in London

    London
    Full-Time
    28800 - 43200 £ / year (est.)
  • G

    Greggs plc

    5000+
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