Shift Manager: Lead Service & Team Excellence in London
Shift Manager: Lead Service & Team Excellence

Shift Manager: Lead Service & Team Excellence in London

London Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead the team to deliver top-notch customer service and maintain shop standards.
  • Company: A leading food retailer in the UK with a vibrant and inclusive culture.
  • Benefits: Earn £13.85 per hour, enjoy colleague discounts, free drinks, and a pension scheme.
  • Why this job: Inspire and coach a dynamic team while making a real impact on customer experience.
  • Qualifications: Experience in leadership and a passion for excellent service.
  • Other info: Join a supportive environment with opportunities for growth and development.

The predicted salary is between 13 - 16 £ per hour.

A leading food retailer in the UK is looking for a Shift Manager to oversee shop operations during the manager's absence. The ideal candidate will inspire the team to deliver excellent customer service in a vibrant environment.

Responsibilities include:

  • Coaching staff
  • Maintaining high standards
  • Preparing products

Competitive hourly rate of £13.85, and perks like colleague discounts, free drinks, and a pension scheme are offered. Join us to be part of a supportive and inclusive culture.

Shift Manager: Lead Service & Team Excellence in London employer: Greggs plc

As a leading food retailer in the UK, we pride ourselves on fostering a supportive and inclusive culture where every team member is valued. With competitive pay, generous colleague discounts, and opportunities for personal growth, our Shift Manager role offers a vibrant work environment that encourages excellence in customer service and teamwork. Join us to be part of a dynamic team dedicated to delivering exceptional experiences for our customers.
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Contact Detail:

Greggs plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager: Lead Service & Team Excellence in London

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company you're eyeing. They can give you insider info on what it’s really like to work there and might even put in a good word for you.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your experience aligns with inspiring teams and delivering excellent customer service. We want you to shine!

✨Tip Number 3

Show your passion for the role! When you get the chance to chat with the hiring team, let them know why you’re excited about being a Shift Manager. Your enthusiasm can set you apart from the crowd.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Shift Manager: Lead Service & Team Excellence in London

Team Leadership
Customer Service Excellence
Coaching Skills
Operational Management
High Standards Maintenance
Product Preparation
Communication Skills
Inclusivity Awareness
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering excellent customer service. Share specific examples of how you've gone above and beyond to make customers happy – it’ll really help you stand out!

Highlight Your Leadership Skills: As a Shift Manager, you'll be inspiring your team. Make sure to showcase any previous experience in coaching or leading teams. We want to see how you can motivate others and maintain high standards in a busy environment.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to show that you’re the perfect fit for our vibrant team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!

How to prepare for a job interview at Greggs plc

✨Know the Company Inside Out

Before your interview, make sure you research the food retailer thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Leadership Skills

As a Shift Manager, you'll need to inspire and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved service standards. Be ready to discuss how you can motivate others to deliver excellent customer service.

✨Demonstrate Your Customer Service Passion

Customer service is key in this role, so think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to creating a vibrant shopping experience.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the company.

Shift Manager: Lead Service & Team Excellence in London
Greggs plc
Location: London
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  • Shift Manager: Lead Service & Team Excellence in London

    London
    Full-Time
    13 - 16 £ / hour (est.)
  • G

    Greggs plc

    5000+
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