Shift Manager: Lead a Fast, Customer‑First Team in London
Shift Manager: Lead a Fast, Customer‑First Team

Shift Manager: Lead a Fast, Customer‑First Team in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver top-notch customer service and maintain shop standards.
  • Company: A leading UK bakery chain known for its customer-first approach.
  • Benefits: Competitive pay, perks, and a fun work environment.
  • Why this job: Join a passionate team and make a real difference in customer experiences.
  • Qualifications: Supervisory experience in customer-focused roles and a commitment to inclusivity.
  • Other info: Great opportunity for personal growth in a vibrant setting.

The predicted salary is between 24000 - 36000 £ per year.

A leading UK-based bakery chain is seeking a Shift Manager passionate about customer service. In this role, you will inspire and lead a team to deliver exceptional results while maintaining shop standards.

Responsibilities include:

  • Serving customers
  • Managing product displays
  • Ensuring a clean environment

The ideal candidate will have supervisory experience in customer-focused settings and a commitment to inclusivity. Competitive pay and various perks are offered.

Shift Manager: Lead a Fast, Customer‑First Team in London employer: Greggs plc

Join a leading UK-based bakery chain that prioritises customer service and team spirit. With a strong commitment to inclusivity, we offer competitive pay, various perks, and a vibrant work culture that fosters employee growth and development. As a Shift Manager, you will not only lead a passionate team but also enjoy the unique advantage of working in a fast-paced environment where your contributions are valued and recognised.
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Contact Detail:

Greggs plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager: Lead a Fast, Customer‑First Team in London

Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the bakery industry. A personal recommendation can go a long way in landing that Shift Manager role.

Tip Number 2

Show your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the customer-first approach that the bakery chain values.

Tip Number 3

Prepare for situational questions! Think about how you would handle various scenarios, like managing a busy shift or resolving a customer complaint. This will help you showcase your leadership skills and ability to maintain shop standards under pressure.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.

We think you need these skills to ace Shift Manager: Lead a Fast, Customer‑First Team in London

Customer Service
Team Leadership
Supervisory Experience
Shop Standards Management
Product Display Management
Cleanliness and Hygiene Standards
Inclusivity Commitment
Results Orientation

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share specific examples of how you've gone above and beyond to create a great experience for customers in your previous roles.

Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase your supervisory experience. Tell us about times when you inspired your team or improved performance – we want to know how you can motivate others!

Keep It Clean and Professional: Just like we maintain high standards in our shops, your application should reflect that too! Make sure your CV and cover letter are well-organised, free of typos, and formatted neatly. First impressions matter!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture there!

How to prepare for a job interview at Greggs plc

Know the Company Inside Out

Before your interview, take some time to research the bakery chain. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Leadership Skills

As a Shift Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you motivated others and maintained high standards, as this will resonate well with the interviewers.

Emphasise Customer Service Excellence

Since the role is all about customer service, be ready to discuss your approach to delivering exceptional service. Think of specific instances where you went above and beyond for a customer or resolved a challenging situation. This will demonstrate your commitment to a customer-first mindset.

Prepare Questions That Matter

Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the team dynamics, how they measure success in the role, or what challenges the bakery is currently facing. This shows that you're not just interested in the job, but also in contributing positively to the company.

Shift Manager: Lead a Fast, Customer‑First Team in London
Greggs plc
Location: London
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  • Shift Manager: Lead a Fast, Customer‑First Team in London

    London
    Full-Time
    24000 - 36000 £ / year (est.)
  • G

    Greggs plc

    5000+
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