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- Tasks: Lead a team to deliver outstanding customer service and maintain a clean shop environment.
- Company: A top bakery chain in the UK known for its commitment to quality and service.
- Benefits: Earn £14.15 per hour, plus discounts and health resources.
- Why this job: Join a dynamic team and inspire excellence in customer service every day.
- Qualifications: Natural leadership skills and experience in a customer-focused role.
- Other info: Permanent position with opportunities for growth in a vibrant work environment.
The predicted salary is between 12 - 16 £ per hour.
A leading bakery chain in the United Kingdom is looking for a Shift Manager to lead a team dedicated to excellent customer service.
Responsibilities include:
- Managing shifts
- Preparing products
- Ensuring a clean, presentable shop environment
Ideal candidates should demonstrate natural leadership, reliability, and experience in a customer-focused setting.
Competitive hourly salary of £14.15 with various benefits including discounts and health resources provided to employees. The position is permanent.
Shift Leader: Inspire Service & Team Excellence in London employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader: Inspire Service & Team Excellence in London
✨Tip Number 1
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully led a team in the past. We want to see that you can inspire others and keep the team motivated.
✨Tip Number 2
Be ready to talk about customer service! Since this role is all about providing excellent service, think of some stories where you went above and beyond for customers. We love hearing about those moments that made a difference!
✨Tip Number 3
Dress the part! When you go for an interview, make sure you look presentable and professional. A clean, smart appearance shows that you care about the role and the environment you'll be working in, which is super important for a Shift Leader.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to lead and make a difference in our shops.
We think you need these skills to ace Shift Leader: Inspire Service & Team Excellence in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience. We want to see how you've inspired teams in the past and how you can bring that same energy to our bakery chain.
Customer Service is Key: Since this role is all about excellent customer service, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Be Yourself: Let your personality shine through in your application. We’re looking for genuine individuals who can connect with our team and customers. Don’t be afraid to show us what makes you unique!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your natural leadership abilities. Prepare examples from your past experiences where you successfully led a team or resolved conflicts. This will show the bakery chain that you can inspire service and team excellence.
✨Know the Company Inside Out
Research the bakery chain thoroughly before your interview. Understand their values, products, and customer service philosophy. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Emphasise Customer Focus
Since the role is heavily customer-oriented, be ready to discuss how you've provided excellent customer service in previous roles. Share specific stories that highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview that test your problem-solving skills. Think about how you would manage a busy shift, deal with staff shortages, or maintain cleanliness in the shop. Practising these scenarios will help you feel more confident.
