Shift Leader: Drive Fast, Friendly Customer Service in London
Shift Leader: Drive Fast, Friendly Customer Service

Shift Leader: Drive Fast, Friendly Customer Service in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver fast, friendly customer service in a vibrant bakery.
  • Company: Renowned bakery chain with a focus on teamwork and customer satisfaction.
  • Benefits: Colleague discounts, free hot drinks, growing holiday entitlement, and pension scheme.
  • Why this job: Inspire and motivate a team while creating delicious products for happy customers.
  • Qualifications: Previous supervisory experience and a reliable, positive attitude.
  • Other info: Join a fun environment with opportunities for personal and professional growth.

The predicted salary is between 24000 - 36000 £ per year.

A well-known bakery chain in the United Kingdom seeks a Shift Manager to lead and motivate the team while ensuring excellent customer service.

Responsibilities include:

  • Inspiring staff
  • Preparing products
  • Maintaining shop standards

Ideal candidates will have previous supervisory experience and a reliable nature.

Enjoy benefits like colleague discounts, free hot drinks, and a growing holiday entitlement, along with a pension scheme.

Shift Leader: Drive Fast, Friendly Customer Service in London employer: Greggs plc

Join a renowned bakery chain that values its employees and fosters a vibrant work culture focused on teamwork and customer satisfaction. As a Shift Leader, you'll enjoy fantastic benefits such as colleague discounts, free hot drinks, and an expanding holiday entitlement, all while being part of a supportive environment that encourages personal and professional growth.
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Contact Detail:

Greggs plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Leader: Drive Fast, Friendly Customer Service in London

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website to see how they interact with customers. This will help you tailor your answers and show that you're a great fit for their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can inspire and motivate a team, as that's key for a Shift Leader role.

✨Tip Number 3

Dress the part! Make sure you look smart and professional for your interview. First impressions count, especially in a customer service environment where appearance matters.

✨Tip Number 4

Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!

We think you need these skills to ace Shift Leader: Drive Fast, Friendly Customer Service in London

Leadership Skills
Customer Service Skills
Team Motivation
Supervisory Experience
Reliability
Product Preparation
Shop Standards Maintenance
Communication Skills

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight any previous supervisory experience you have. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your leadership style.

Emphasise Customer Service: Since this role is all about delivering fast and friendly customer service, don’t forget to mention your experience in this area. We love candidates who can demonstrate their commitment to excellent service, so share any relevant stories or achievements.

Be Authentic: We appreciate genuine applications! Be yourself and let your personality shine through in your writing. This helps us get a feel for who you are and how you might fit into our team culture.

Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the Shift Leader position!

How to prepare for a job interview at Greggs plc

✨Know the Bakery Inside Out

Before your interview, make sure you research the bakery chain thoroughly. Understand their values, products, and customer service approach. This will help you demonstrate your enthusiasm and show that you're a great fit for their team.

✨Showcase Your Leadership Skills

As a Shift Leader, you'll need to inspire and motivate your team. Prepare examples from your previous supervisory experience where you've successfully led a team or resolved conflicts. This will highlight your ability to manage and support staff effectively.

✨Emphasise Customer Service Excellence

Customer service is key in this role. Be ready to discuss how you would ensure excellent service during busy shifts. Think of specific strategies you've used in the past to keep customers happy and how you can implement them here.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Shift Leader: Drive Fast, Friendly Customer Service in London
Greggs plc
Location: London
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  • Shift Leader: Drive Fast, Friendly Customer Service in London

    London
    Full-Time
    24000 - 36000 £ / year (est.)
  • G

    Greggs plc

    5000+
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