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For Companies At a Glance
- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Competitive pay, 50% discount, free hot drinks, and paid breaks.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in customer service and team management, preferably in food or retail.
- Other info: Enjoy career growth, health benefits, and a supportive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
About the role
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.
If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here. Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Liverpool employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and refine your approach to delivering excellent service.
✨Tip Number 3
Show off your leadership style! During interviews, share specific examples of how you've motivated teams or improved customer experiences in the past. This will demonstrate that you’re ready to roll up your sleeves and get involved.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Greggs team and ready for the next exciting step in your career!
We think you need these skills to ace Shop Manager in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and delivering top-notch service. Share why you love working in a fast-paced environment like ours.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and team management. We’re looking for someone who can motivate others and maintain high standards, so give us examples of how you've done this in the past!
Be Yourself: At Greggs, we value authenticity. Don’t be afraid to let your personality come through in your application. We want to know who you are beyond your work experience, so feel free to share a bit about your interests and values.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so be ready to discuss how you can contribute to that atmosphere.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate your team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and engagement strategies that have led to high performance.
✨Customer Service is Key
Greggs places a strong emphasis on delivering excellent customer service. Be prepared to share specific instances where you've gone above and beyond for customers, and how you plan to maintain those standards in your new role.
✨Be Ready to Roll Up Your Sleeves
This role involves hands-on work, from food preparation to serving customers. Highlight your willingness to get involved in all aspects of the shop, demonstrating your commitment to teamwork and customer satisfaction.
