At a Glance
- Tasks: Lead and inspire shop teams to achieve sales growth and brand excellence across multiple locations.
- Company: Join the fun and inclusive culture at Greggs, a beloved UK bakery chain.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and comprehensive health benefits.
- Other info: Flexible working hours and opportunities for career progression await you!
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in managing high-performing teams and achieving sales targets.
The predicted salary is between 48000 - 48000 £ per year.
We have a fantastic opportunity to join the Pennines region Retail team as an Area Manager at Greggs. You’ll be a vital player in supporting our continued growth and success and making sure that our loyal customers receive the Greggs’ service they expect and deserve across your group of shops.
We can offer you:
- Management Bonus Scheme which is worth up to 10% of your salary
- Pension scheme with matching employer contributions up to 7%
- Colleague discount, up to 50% off our own-produced products
- Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
- 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
- The opportunity to purchase additional annual leave twice a year
- Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
- Private Medical Insurance which is free for you and subsidised for your dependents
- Income Protection should you become unable to work due to long-term sickness
- Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
- Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
- Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
- Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
- Career progression and learning and development opportunities
- A company who cares about our communities; the environment and being a better business!
- Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the role
This is a full-time role, however flexibility in this will be considered. We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role. This is a field-based role covering the Liverpool suburbs and Southport area. Ideally you will live within this area.
What you'll do
As an Area Manager you’ll:
- Develop and implement shop operation plans and regularly review performance with shop managers to ensure agreed levels of sales growth
- Contribute to the development of the regional sales plan
- Promote brand excellence across shop management teams driving forward initiatives to improve standards
- Implement and monitor brand marketing material and displays in shops
- Lead a team in line with the values, with high visibility throughout the shops, promoting a culture of achievement and responsibility
- Recruit and develop effective shop management teams in line with shop plan requirements
- Agree territory recruitment plans in line with business needs and agreed budget
- Monitor food safety / health & safety practices across the territory ensuring compliance with brand standards and areas of risk to the business are minimised
- Plan and control shop manning rotas in line with agreed costs
- Monitor key cost control areas and take appropriate action to evaluate and question variances
About you
You will fit right into this role if you can demonstrate:
- Experience of leading a high performing shop management team across multiple sites
- Experience of accountability for delivering key sales and profit targets through effective team management
- Experience of developing a team through succession planning
- An ability to make decisions confidently
- Excellent organisational skills and the ability to communicate at all levels
- IT skills including Microsoft 365; SharePoint, Word, Excel, Outlook, PowerPoint, and Teams
- Strong logical and problem-solving skills with experience of analysing information and reports to identify current and potential problems and develop and implement workable solutions
- Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
- Are supportive of an inclusive culture – recognising and valuing that difference is good
- Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Area Manager in Liverpool employer: Greggs plc
At Greggs, we pride ourselves on being an excellent employer, offering a vibrant work culture where everyone is welcomed and valued. As a Team Member in Pitlochry, you'll enjoy competitive pay, generous colleague discounts, and opportunities for personal growth, all while being part of a team that prioritises fun and exceptional customer service. With benefits like paid breaks, health and wellbeing support, and a share in our profits, we ensure that our employees feel appreciated and motivated to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Area Manager in Liverpool
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Greggs plc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Greggs plc!
We think you need these skills to ace Area Manager in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Greggs plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Greggs plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Greggs plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Greggs plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
