Learning & Development Facilitator

We have a fantastic opportunity to join the Learning and Development team at Greggs and really help to support and develop our operational teams. This pivotal role will contribute to the delivery of the Supplies Plan ensuring programmes are delivered, evaluated and recorded as per agreed targets.

We can offer you:

• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business!
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

This is a full-time role (42 hours per week) however flexibility in this will be considered. We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role. The base location for this role is Derby.

What you'll do:

• Co-ordinate Inductions for new starts across your sites.
• Utilise the Activity Planner to schedule induction dates in advance.
• Ensure all new starts receive a Greggs Induction on their first days of employment.
• Ensure all new starters receive the required compliance & operational training, work closely with Operational trainer to plan, and schedule required training.
• Support and monitor progress of 4-, 8- & 12-week reviews with line managers.
• Provide guidance and support on extending/terminating training period linking in with SPA/SPM as and when required.
• Facilitate the delivery of compliance and development workshops which meet internal and external requirements. (Face to Face or online)
• Coordinate all departments to ensure they receive the required external training required for their roles, maximising course capacity.
• Maintain ownership of Standard Work Charts (SWCs) and Standard Operating Procedures (SOPs) across all sites, collaborating with regional Operational Efficiencies Managers as needed.
• Developing new SWCs upon installation of new equipment.
• Updating SWCs in response to process changes.
• Assisting in the creation of SOPs.
• Overseeing the end-to-end management of SOP training and document management.
• Provide support to operational trainers in line with the values ensuring they have clear objectives, regular reviews, and PDPs.
• Coordinate Operational trainers across your sites to ensure all operatives are trained against Standard Work Charts (SWCs), Standard Operating Procedures (SOPs), Standard Work Practices (SWPs) and Cleaning Instruction Cards (CICs).
• Track progress on all training, highlight progress and raise areas of concern to line managers (YGL modules, Traca Observations, Operational Observations etc.).
• Work closely with Line Manager and operational management to identify key priorities on sites, attend site meetings a minimum 1 per quarter (virtually or face to face).
• Ensure all training is recorded via our LMS system, where training is unable to be recorded in this manner ensure each site has up to date training matrices for each department and function. Work towards electronic signatures for all training.
• Carry out Training Audits across your sites to ensure they are prepared for annual audits, e.g., BRC & ISO14001.

About you

You will fit right into this role if you can demonstrate:

• A strong desire to work closely with L&D Manager and colleagues to achieve a consistent approach to L&D across all supply sites.
• The willingness and ability to travel to other sites on a regular basis.
• An understanding of Supply Chain Operations.
• Skilled in providing on the job training and coaching.
• Instantly recognises when standards aren’t being met and knows how best to support.
• Strong interpersonal skills, ability to influence changes in supply chain operations.
• Ability to build and maintain strong working relationships at all levels.
• Keeps up to date with best practice in area of expertise.
• The desire to learn new skills and get involved with site initiatives which drive employee engagement and meet the needs of the business.
• High regard for Food Safety & SHE.
• Written and spoken communication skills that allow you to inform and advise others clearly.
• IT knowledge – YGP/YGL/Excel/Microsoft 365.
• Proactive, enthusiastic, and innovative approach to work.
• Commitment to equal opportunities and diversity.
• Highly organised, attention to detail and the ability to multitask enabling you to effectively manage training schedules.

Key Requirements / Qualifications (Desirable, training can be provided after appointment):

• PTTLS, Award in Education Level 3 or similar qualification.
• Relevant TTT sessions for e.g., SOP.

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us!

We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

Salary: Up to £31,372 per annum, depending on experience.

Frequency: Annual.

Contract Type: Permanent.

Contract Details: Monday to Friday, however some flexibility may be required.