Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Other info: Grow your career with us and enjoy fantastic perks along the way.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Previous supervisory experience in a customer-focused environment is a plus.
The predicted salary is between 25000 - 30000 £ per year.
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in‑shop, delivery, Click + Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or order their food online.
During a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much‑loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable, and demonstrate natural leadership abilities with a passion for delivering exceptional customer service
You will also be supportive of an inclusive culture—recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer‑focused environment, we want to hear from you.
Our Culture
We love what we do, and we have fun! What makes us so special is our culture—how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs, we want all of our colleagues to feel welcome and able to be themselves at work.
Benefits
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
Shift Manager in Irlam employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Irlam
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your customer service skills! Since you'll be leading a team and serving customers, think of examples from your past experiences where you've gone above and beyond. Share these stories during your interview to demonstrate your passion for exceptional service.
✨Tip Number 3
Be ready to showcase your leadership style! Think about how you inspire and motivate others. During the interview, share specific instances where you've successfully led a team or improved a process—this will highlight your natural leadership abilities.
✨Tip Number 4
Don't forget to ask questions! Show your interest by asking about the team dynamics, training opportunities, and how they support an inclusive culture. This not only helps you understand if it's the right fit for you but also leaves a great impression on the interviewers.
We think you need these skills to ace Shift Manager in Irlam
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love putting customers first. Share specific examples of how you've gone above and beyond to create a brilliant experience for customers in your previous roles.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times when you've inspired or motivated a team to achieve great results—this will really catch our eye!
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our inclusive culture at Greggs.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand the company culture at Greggs. They value inclusivity and a fun work environment, so think about how you can demonstrate that you align with these values. Share examples of how you've contributed to a positive team atmosphere in previous roles.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare specific examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to lead by example and maintain high standards, especially in customer service.
✨Emphasise Customer Focus
Greggs is all about putting customers first, so be ready to discuss how you've gone above and beyond for customers in your previous roles. Think of situations where you improved customer experience or resolved issues effectively, and be prepared to share those stories during your interview.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific scenarios related to managing a shift. Brush up on your problem-solving skills and think through how you would ensure the shop runs smoothly, especially when it comes to stock management and maintaining cleanliness. Being able to articulate your thought process will impress your interviewers.