At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join a well-loved brand known for its inclusive culture and community focus.
- Benefits: Competitive pay, discounts, free drinks, paid breaks, and profit sharing.
- Other info: Enjoy career growth opportunities and a supportive work environment.
- Why this job: Make a real impact by creating a welcoming shopping experience for customers.
- Qualifications: Experience in retail or food service with strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
About the role
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels: in‐shop, delivery, Click + Collect and drive‐thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us – whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well‐stocked and welcoming
What we can offer you
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food‐on‐the‐go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture – recognising and valuing that difference is good.
Shop Manager in High Wycombe employer: Greggs plc
Join Greggs as a Shop Manager and experience a vibrant work culture that prioritises employee wellbeing and growth. With competitive pay, generous discounts, and a commitment to sharing profits with our team, we foster an inclusive environment where your contributions are valued. Located in the heart of the community, you'll lead a dedicated team while enjoying benefits like paid breaks, a health and wellbeing app, and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in High Wycombe
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the role of Shop Manager, especially around customer service and team leadership.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Shop Manager in High Wycombe
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering great customer experiences. Share specific examples of how you've gone above and beyond to make customers happy in your previous roles.
Highlight Your Leadership Skills:As a Shop Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've motivated your team or improved performance through training and development.
Be Specific About Your Experience:We want to see your relevant experience, especially in food service or retail. Mention any specific roles you've had that relate to managing a shop or working in a fast-paced environment.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at Greggs plc
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their approach to customer service and how they engage with their team. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or improved performance. Be ready to discuss how you handle challenges and support your colleagues.
✨Demonstrate Customer Service Excellence
Since this role is all about delivering a brilliant customer experience, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
