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- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Competitive pay, discounts, free drinks, paid breaks, and health support.
- Other info: Enjoy career growth opportunities and celebrate milestones with long service awards.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Previous supervisory experience in a customer-focused environment is preferred.
The predicted salary is between 25000 - 30000 £ per year.
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You'll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Manager in Hampshire employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Hampshire
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Shift Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you’re interested in on social media and engage with their posts. This not only shows your interest but can also help you get noticed by hiring managers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to customer service and team leadership. We want you to shine when it’s your turn to show off your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles we have available.
We think you need these skills to ace Shift Manager in Hampshire
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love putting customers first. Share specific examples of how you've gone above and beyond to create a brilliant experience for customers in your previous roles.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase your natural leadership abilities. Talk about times when you've inspired or motivated a team to achieve great results, even if it was just in a small way.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our inclusive culture at Greggs.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so think about how you can demonstrate that you align with these values during your conversation.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will show that you're ready to step up when the Manager isn't around.
✨Customer Service is Key
Greggs is all about putting customers first. Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you've gone above and beyond for a customer, as this will highlight your commitment to their satisfaction.
✨Prepare for Practical Questions
Expect questions that assess your ability to manage day-to-day operations, like stock management and maintaining cleanliness. Brush up on your knowledge of food safety and shop standards, as these are crucial for the role and will show that you're serious about the position.