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- Tasks: Lead a dynamic team to deliver exceptional customer service and maintain shop standards.
- Company: A top bakery chain in the UK known for its customer-first approach.
- Benefits: Competitive pay, great perks, and a fun work environment.
- Why this job: Inspire a team and create memorable shopping experiences for customers.
- Qualifications: Previous supervisory experience and a passion for inclusivity.
- Other info: Join a vibrant team with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading bakery chain in the UK is seeking a Shift Manager to inspire and motivate a customer-focused team. In this role, you will lead the shop in the absence of the Manager, ensuring a brilliant shopping experience.
Responsibilities include:
- Engaging with the team
- Maintaining shop standards
- Ensuring exceptional customer service
Previous supervisory experience is required, along with reliability and a commitment to inclusivity. Competitive pay and numerous perks are offered.
Shift Manager: Lead a Fast, Customer-First Team in Giffnock employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Giffnock
✨Tip Number 1
Network like a pro! Reach out to your connections in the bakery or retail industry. A friendly chat can lead to insider info about job openings and even referrals, which can give you a leg up in the application process.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've motivated teams in the past. This will help them see you as the inspiring Shift Manager they need.
✨Tip Number 3
Be ready for a hands-on interview! If you're applying for a role that involves leading a team, expect practical scenarios where you might need to demonstrate your customer service skills and team engagement strategies.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your passion for leading a customer-first team. Plus, it helps us keep track of your application better!
We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Giffnock
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous supervisory experience you have. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your leadership style.
Emphasise Customer Focus: Since this role is all about delivering a brilliant shopping experience, let us know how you've gone above and beyond for customers in your previous roles. We love hearing about those moments where you made a real difference!
Be Yourself: We value inclusivity and authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our team culture.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, please apply through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Greggs plc
✨Know the Bakery Inside Out
Before your interview, make sure you’re familiar with the bakery chain’s products and values. Visit a few locations if you can, and observe how the team interacts with customers. This will help you demonstrate your passion for the brand and your understanding of what makes a great customer experience.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire your team. Prepare examples from your previous supervisory roles where you successfully motivated staff or improved team performance. Be ready to discuss how you handle conflicts and ensure everyone feels included and valued.
✨Engage with Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you provided exceptional service or resolved complaints effectively. This will show that you’re not just focused on tasks but also on creating a brilliant shopping experience for customers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. You might ask about team dynamics, training opportunities, or how the bakery chain measures success in customer service. This demonstrates your commitment to the role and helps you assess if it’s the right fit for you.
