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- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks to recharge.
- Other info: Enjoy career growth opportunities and celebrate milestones with long service awards.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Previous supervisory experience in a customer-focused environment is a plus.
The predicted salary is between 25000 - 30000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About the role
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer‑focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Manager in Essex employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Essex
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about putting customers first, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your leadership skills! As a Shift Manager, you'll need to inspire your team. Think about how you've motivated others in previous roles and be prepared to discuss your approach to leading by example.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Greggs team. So, what are you waiting for? Get that application in!
We think you need these skills to ace Shift Manager in Essex
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love putting customers first. Share specific examples of how you've gone above and beyond to create a brilliant experience for customers in your previous roles.
Highlight Your Leadership Skills: As a Shift Manager, you'll be leading a team, so make sure to showcase your natural leadership abilities. Talk about any supervisory experience you have and how you've motivated your team to achieve great results.
Be Yourself: We value inclusivity and authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our welcoming culture at Greggs.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and customer service, so think about how your own values align with theirs. Be ready to share examples of how you've contributed to a positive team environment in the past.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare specific examples from your previous roles where you successfully led a team or handled a challenging situation. Highlight your ability to engage others and maintain high standards, as this will resonate well with the interviewers.
✨Demonstrate Customer Focus
Greggs is all about putting customers first, so be prepared to discuss how you've gone above and beyond for customers in your previous jobs. Think of situations where you turned a negative experience into a positive one, and be ready to share those stories during your interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about team dynamics, training opportunities, or how success is measured in the Shift Manager role. It’s a great way to demonstrate your enthusiasm and commitment.