Shop Manager - Lead Team & Stellar Customer Service in Edinburgh
Shop Manager - Lead Team & Stellar Customer Service

Shop Manager - Lead Team & Stellar Customer Service in Edinburgh

Edinburgh Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver stellar customer service and manage food preparation.
  • Company: A well-known food retail company with a focus on quality and service.
  • Benefits: Competitive pay, colleague discounts, and career growth opportunities.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Experience in a supervisory role within retail or food-on-the-go.
  • Other info: Great opportunity for personal and professional development.

The predicted salary is between 36000 - 60000 Β£ per year.

A well-known food retail company is seeking a Shop Manager to lead and motivate a team in delivering exceptional service. You will be responsible for driving performance, managing quality standards, and engaging in food preparation. The ideal candidate has experience in a supervisory role within a retail or food-on-the-go environment. This role offers competitive pay, benefits including colleague discounts, and opportunities for career growth.

Shop Manager - Lead Team & Stellar Customer Service in Edinburgh employer: Greggs plc

Join a leading food retail company that values its employees and fosters a vibrant work culture focused on teamwork and exceptional customer service. With competitive pay, generous colleague discounts, and clear pathways for career advancement, this role as Shop Manager not only allows you to lead a dedicated team but also offers the chance to grow within a supportive environment that prioritises employee satisfaction and development.
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Contact Detail:

Greggs plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shop Manager - Lead Team & Stellar Customer Service in Edinburgh

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.

✨Tip Number 2

Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want you to be ready to share these experiences during interviews to showcase your skills.

✨Tip Number 3

Don’t forget to highlight your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will help you stand out as someone who truly cares about delivering stellar service.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Shop Manager - Lead Team & Stellar Customer Service in Edinburgh

Team Leadership
Customer Service
Performance Management
Quality Standards Management
Food Preparation
Supervisory Experience
Retail Experience
Motivational Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫑

Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading a team. We want to see how you've motivated others and driven performance in previous roles.

Emphasise Customer Service Experience: Since this role is all about delivering exceptional service, be sure to include specific examples of how you've gone above and beyond for customers in the past. We love hearing about your success stories!

Tailor Your Application: Take a moment to customise your application for this specific role. Mention the food retail industry and how your background fits perfectly with what we’re looking for. It shows us you’re genuinely interested!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.

How to prepare for a job interview at Greggs plc

✨Know Your Stuff

Make sure you’re familiar with the company’s values and what they stand for. Research their food offerings and customer service approach. This will help you demonstrate your passion for the brand and show that you’re a great fit for the Shop Manager role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved performance. This will highlight your supervisory experience and ability to drive results in a retail environment.

✨Engage with Customer Service Scenarios

Be ready to discuss how you would handle various customer service situations. Think of examples from your previous roles where you went above and beyond for customers. This will showcase your commitment to delivering exceptional service, which is key for this position.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Shop Manager - Lead Team & Stellar Customer Service in Edinburgh
Greggs plc
Location: Edinburgh
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  • Shop Manager - Lead Team & Stellar Customer Service in Edinburgh

    Edinburgh
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • G

    Greggs plc

    5000+
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