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- Tasks: Lead a team to deliver amazing customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, a beloved UK brand.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Make a real impact while having fun in a dynamic retail environment.
- Qualifications: Experience in customer service and team leadership is essential.
- Other info: Great career growth opportunities and a supportive workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
About the role
Join us as a Shop Manager and you will lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You will be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We will match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You will also be supportive of an inclusive culture - recognising and valuing that difference is good. If you have previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you will fit right in here. Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Coventry employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Coventry
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations in the shop, like dealing with a difficult customer or motivating your team. Being prepared will help you shine during the interview.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the hiring managers are looking for and what it’s really like to work there. Plus, it shows your genuine interest in the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates directly from us.
We think you need these skills to ace Shop Manager in Coventry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering excellent customer service and leading a team. Share specific examples of your past experiences that highlight your passion.
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight relevant experience in retail or food service, and don’t forget to mention any leadership roles you've had. We want to see how your skills align with what we’re looking for!
Be Yourself: At StudySmarter, we value authenticity. Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our inclusive culture. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get you on board. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so be ready to discuss how you can contribute to that atmosphere.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated a team or improved performance. Highlight your ability to engage and develop colleagues.
✨Demonstrate Customer Service Excellence
Greggs is all about delivering amazing customer experiences. Be prepared to share specific instances where you've gone above and beyond for customers, especially in a fast-paced food or retail environment.
✨Be Ready to Roll Up Your Sleeves
The role involves hands-on work, so don’t shy away from discussing your willingness to get involved in food preparation and serving customers. Show that you're not just a manager but also a team player who leads by example.
