At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Competitive pay, discounts, free drinks, and health support.
- Other info: Enjoy career growth opportunities and celebrate milestones with us.
- Why this job: Make a real impact on customer experiences while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused environment is a plus.
The predicted salary is between 25000 - 30000 € per year.
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in‑shop, delivery, Click + Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or order their food online.
During a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much‑loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable, and demonstrate natural leadership abilities with a passion for delivering exceptional customer service
You will also be supportive of an inclusive culture—recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer‑focused environment, we want to hear from you.
Our Culture
We love what we do, and we have fun! What makes us so special is our culture—how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs, we want all of our colleagues to feel welcome and able to be themselves at work.
Benefits
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
Shift Manager in Cornwall employer: Greggs plc
At Greggs, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. As a Shift Manager, you'll enjoy competitive pay, generous discounts, and a supportive environment that encourages personal growth and inclusivity. With opportunities for career advancement and a focus on employee wellbeing, Greggs is the perfect place for those seeking meaningful and rewarding employment in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Cornwall
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their fun and inclusive environment.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've inspired a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your natural leadership abilities.
✨Tip Number 3
Show off your customer service passion! Prepare to discuss how you’ve gone above and beyond for customers in previous roles. Highlighting your commitment to delivering exceptional service will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Greggs and ready to contribute to their amazing customer experience.
We think you need these skills to ace Shift Manager in Cornwall
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love putting customers first. Share specific examples of how you've gone above and beyond to create a brilliant experience for customers in your previous roles.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase your leadership abilities. Talk about times when you've inspired or motivated a team to achieve great results, and how you’ve handled challenges along the way.
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our inclusive culture at Greggs.
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand the company culture at Greggs. They value inclusivity and a fun work environment, so think about how you can demonstrate that you align with these values. Share examples from your past experiences where you’ve contributed to a positive team atmosphere.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare specific examples of how you've successfully led a team in the past, especially in customer-focused environments. Highlight your ability to lead by example and maintain high standards, as this will resonate well with the interviewers.
✨Customer Service is Key
Greggs prides itself on exceptional customer service, so be ready to discuss your approach to ensuring customers have a brilliant experience. Think of scenarios where you went above and beyond for a customer and how you handled any challenges that arose. This will show your commitment to putting customers first.
✨Prepare for Practical Questions
Expect some practical questions during your interview that may relate to managing shifts, stock levels, or team dynamics. Brush up on your knowledge of operational tasks like preparing products and maintaining shop standards. Being able to speak confidently about these aspects will set you apart from other candidates.
