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For Companies At a Glance
- Tasks: Lead a team to deliver fast, friendly service and ensure a brilliant customer experience.
- Company: Join the fun and inclusive culture at Greggs, where everyone is welcome.
- Benefits: Competitive pay, discounts, free drinks, paid breaks, and profit sharing.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in customer service and team management, preferably in food or retail.
- Other info: Enjoy career growth opportunities and celebrate milestones with long service awards.
The predicted salary is between 30000 - 42000 £ per year.
About the role
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.
If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here. Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Cockermouth employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Cockermouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Shop Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with a friend to boost your confidence and refine your approach to customer service.
✨Tip Number 3
Show off your leadership style! Be ready to share examples of how you've motivated teams in the past. Highlighting your experience in training and development will make you stand out as a candidate who can drive high performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Greggs team and ready for the next exciting step in your career!
We think you need these skills to ace Shop Manager in Cockermouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering excellent customer service and leading a team. Share specific examples of your past experiences that highlight your passion for the food-on-the-go environment.
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight relevant experience, especially in retail or food service, and focus on your leadership skills. We’re looking for someone who can motivate a team, so don’t forget to mention any training or development initiatives you've led!
Be Yourself: At Greggs, we value inclusivity and authenticity. Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our welcoming culture. We want to know the real you!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our amazing company culture there!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so think about how your own values align with theirs. Be ready to share examples of how you've contributed to a positive team culture in your previous roles.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare specific examples of how you've motivated and developed your team in the past. Highlight any training or recruitment experiences that showcase your ability to drive performance and engagement.
✨Customer Service is Key
Greggs is all about delivering excellent customer service, so be prepared to discuss your approach to ensuring customers have a brilliant experience. Think of situations where you went above and beyond for a customer and how you handled any challenges that arose.
✨Be Ready to Roll Up Your Sleeves
The role involves hands-on work, so don't shy away from discussing your willingness to get involved in food preparation and serving customers. Share your experiences in fast-paced environments and how you maintain high standards while managing multiple tasks.