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- Tasks: Lead a team to deliver amazing customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, a beloved UK brand.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Make a real impact while enjoying a vibrant work environment.
- Qualifications: Experience in retail or food service with strong leadership skills.
- Other info: Opportunities for career growth and a supportive team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
About the role
Join us as a Shop Manager and you will lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You will be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We will match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You will also be supportive of an inclusive culture - recognising and valuing that difference is good. If you have previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you will fit right in here.
Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Clapham employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Clapham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' values and how they treat their team. This will help you connect with the interviewers and show that you're a great fit for their inclusive environment.
✨Tip Number 2
Practice your customer service stories! Think of specific examples where you’ve gone above and beyond for customers. This will demonstrate your experience and passion for delivering excellent service, which is key for a Shop Manager role.
✨Tip Number 3
Be ready to discuss team leadership! Prepare to share how you've motivated and developed your team in previous roles. Highlighting your ability to drive performance and maintain high standards will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the team dynamics or how they celebrate success. This not only gives you insight but also shows that you’re genuinely interested in being part of their team.
We think you need these skills to ace Shop Manager in Clapham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering excellent customer service and leading a team. Share specific examples of your past experiences that highlight your passion for the food-on-the-go environment.
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight relevant experience, especially in retail or food service, and focus on your leadership skills. We want to see how you've motivated teams and delivered results in similar settings.
Be Authentic: We value authenticity, so be yourself in your application. Share your unique perspective and how you can contribute to our inclusive culture. Let us know what makes you stand out as a candidate and how you can help create a welcoming environment for everyone.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values before you hit 'send'!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so think about how your own values align with theirs. Be ready to share examples of how you've contributed to a positive team culture in your previous roles.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare specific examples of how you've motivated and developed your team in the past. Highlight any training or recruitment experiences that showcase your ability to drive high performance.
✨Customer Service is Key
Greggs is all about delivering excellent customer service, so be prepared to discuss your approach to ensuring customers have a brilliant experience. Think of situations where you went above and beyond for a customer and how you handled any challenges that arose.
✨Be Ready to Roll Up Your Sleeves
The role involves hands-on work, so don't shy away from discussing your willingness to get involved in food preparation and serving customers. Share your experiences in fast-paced environments and how you maintain high standards while being actively engaged in daily operations.
