At a Glance
- Tasks: Deliver fast and friendly service while keeping the shop tidy and preparing delicious products.
- Company: Join the fun and inclusive team at Greggs, where everyone is welcome!
- Benefits: Enjoy up to 50% off products, free hot drinks, paid breaks, and a growing holiday entitlement.
- Other info: Flexible shifts available; perfect for students looking to earn while having fun!
- Why this job: Be part of a vibrant team that values your contributions and offers career growth.
- Qualifications: No experience needed; just bring your willingness to learn and a positive attitude.
The predicted salary is between 12 - 13 £ per hour.
About the role
We’re looking for Team Members to join us! As a Team Member, you’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll play a key part in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
We can offer you:
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
Previous work experience is not essential. As long as you’re willing to learn, we’ll give you all the training you need to do an amazing job. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you think you have what it takes to deliver exceptional customer service in a fast-paced environment, and have some fun on the way, then we want to hear from you. If your availability matches what we’re looking for, apply now to begin your career at Greggs.
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Salary: £12.91 per hour, if you are under 18 this will be £11.03 per hour
Contract Type: Permanent
Shift pattern and availability can be discussed at interview must be available Thursday and Friday 5am till 3pm
Retail Team Member: Customer Service & Benefits in City of Westminster employer: Greggs plc
At Greggs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and supported. With benefits like generous colleague discounts, paid breaks, and a focus on health and wellbeing, we ensure our employees thrive both personally and professionally. Join us in creating memorable customer experiences while enjoying opportunities for growth and development in a fun and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Member: Customer Service & Benefits in City of Westminster
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Greggs. Understand their values, culture, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for someone. Even if it’s not work-related, showing your ability to connect with people is key!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It doesn’t have to be formal, but looking tidy shows that you care about the opportunity and respect the company’s image.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail. Let’s get you started on this exciting journey!
We think you need these skills to ace Retail Team Member: Customer Service & Benefits in City of Westminster
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our fun and inclusive culture.
Highlight Your Customer Service Skills:Even if you haven't worked in retail before, think about any experiences where you've provided great service. Whether it’s helping a friend or volunteering, share those moments in your application to show us you’ve got what it takes!
Keep It Clear and Concise:Make sure your application is easy to read. Use clear language and keep your sentences short and to the point. We appreciate straightforwardness, and it helps us get to know you better without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture. They value inclusivity and fun, so think about how you can demonstrate that you align with these values. Share any experiences where you've contributed to a positive team environment.
✨Showcase Your Customer Service Skills
As a Retail Team Member, exceptional customer service is key. Prepare examples of how you've provided great service in the past, even if it's from a different context. Think about how you can make customers feel valued and appreciated.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a difficult customer or a busy shift. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This shows your interest in the role and the company. You might ask about training opportunities or how the team celebrates successes together, which ties back to their fun culture.
