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For Companies At a Glance
- Tasks: Lead a dynamic team and deliver stellar customer service in a vibrant shop environment.
- Company: A top food retailer in Cambridge known for its inclusive culture.
- Benefits: Competitive pay, commissions, generous discounts, and well-being benefits.
- Why this job: Join a supportive team and make a real difference in customer experiences.
- Qualifications: Supervisory experience and a passion for customer service.
- Other info: Great opportunity for personal growth in a fast-paced retail setting.
The predicted salary is between 30000 - 42000 £ per year.
A leading food retailer in Cambridge seeks a Shop Manager to lead and motivate a team, delivering fast and friendly service to customers.
Responsibilities include:
- Team leadership
- Managing standards
- Ensuring a clean shop
Applicants should have supervisory experience and a strong commitment to customer service and inclusivity.
The position offers competitive pay with commissions, generous discounts, and various well-being benefits, providing a supportive work environment for all team members.
Shop Manager - Lead Team & Stellar Customer Service in Cambridge employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Lead Team & Stellar Customer Service in Cambridge
✨Tip Number 1
Get to know the company culture before your interview. Research their values and how they treat their team. This will help you align your answers with what they’re looking for, showing that you’re a perfect fit for their inclusive environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve motivated a team or handled a tough situation. We want to hear about your experiences that showcase your supervisory skills and commitment to stellar customer service.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics or how they maintain high standards. This not only helps you understand the job better but also demonstrates your enthusiasm for leading a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board to lead a fantastic team!
We think you need these skills to ace Shop Manager - Lead Team & Stellar Customer Service in Cambridge
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any supervisory experience you have. We want to see how you've led teams in the past and motivated them to deliver stellar customer service.
Emphasise Customer Service Commitment: Since this role is all about providing fast and friendly service, share specific examples of how you've gone above and beyond for customers. We love to see that passion for inclusivity and service!
Keep It Clean and Professional: Just like we maintain a clean shop, your application should be tidy and well-organised. Use clear language and structure your application so it’s easy for us to read and understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Greggs plc
✨Know the Company Inside Out
Before your interview, do some homework on the food retailer. Understand their values, mission, and what makes them stand out in Cambridge. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or improved customer service. Highlight how you foster inclusivity and create a positive work environment.
✨Demonstrate Your Customer Service Commitment
Customer service is key for this role. Be ready to discuss specific instances where you've gone above and beyond for customers. Think about how you can relate these experiences to the fast and friendly service they expect in their shops.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about their approach to team development or how they maintain high standards in customer service. This shows that you're not just interested in the job, but also in contributing to their success.
