At a Glance
- Tasks: Lead a team to deliver amazing customer service and maintain shop standards.
- Company: Join the fun and inclusive culture at Greggs, a beloved UK brand.
- Benefits: Competitive pay, discounts, free drinks, and career growth opportunities.
- Other info: Celebrate milestones and enjoy a supportive workplace for everyone.
- Why this job: Make a real impact while enjoying a vibrant work environment.
- Qualifications: Experience in retail or food service with strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
About the role
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.
If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here. Apply now and get ready for the next exciting step in your career!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Blackburn employer: Greggs plc
At Greggs, we pride ourselves on being an inclusive and supportive employer, where every team member is valued and encouraged to thrive. As a Shop Manager, you'll not only lead a dynamic team in delivering exceptional customer service but also benefit from competitive pay, generous discounts, and a strong focus on employee wellbeing and development. With opportunities for career growth and a fun, welcoming work culture, Greggs is the perfect place for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Blackburn
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your customer service stories! Think of times you've gone above and beyond for customers. We want to hear how you’ve made a difference in previous roles, especially in fast-paced environments.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated teams in the past. Highlight any training or development initiatives you've led – it’s all about showcasing your ability to drive performance.
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows your genuine interest and helps you figure out if Greggs is the right place for you.
We think you need these skills to ace Shop Manager in Blackburn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering excellent customer service and leading a team. Share specific examples of your past experiences that highlight your passion for the food-on-the-go environment.
Tailor Your CV:Make sure your CV is tailored to the Shop Manager role. Highlight relevant experience, especially in retail or food service, and focus on your leadership skills. We’re looking for someone who can motivate a team, so don’t forget to mention any training or development you've provided in previous roles.
Be Yourself:At Greggs, we value inclusivity and authenticity. Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our welcoming culture. We want to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need about the role and our company culture. Plus, it shows us you’re serious about joining the Greggs family!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so think about how your own values align with theirs. Be ready to share examples of how you've contributed to a positive team culture in your previous roles.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare specific examples of how you've motivated and developed your team in the past. Highlight any training or recruitment experiences that showcase your ability to drive performance and engagement.
✨Customer Service is Key
Greggs places a strong emphasis on delivering excellent customer service. Be prepared to discuss your approach to ensuring customers have a brilliant experience. Think of situations where you went above and beyond for a customer and how you handled any challenges that arose.
✨Be Ready to Roll Up Your Sleeves
The role involves hands-on work, so be ready to talk about your willingness to get involved in food preparation and serving customers. Share any relevant experiences from your past jobs where you took on various tasks to support your team and ensure smooth operations.
