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- Tasks: Lead a dynamic team to deliver top-notch customer service and maintain shop presentation.
- Company: A leading UK food retailer known for its customer-first approach.
- Benefits: Competitive pay, employee benefits, and opportunities for career growth.
- Why this job: Join a fast-paced environment where you can make a real difference in customer satisfaction.
- Qualifications: Passion for customer service and previous supervisory experience required.
- Other info: Great opportunity to develop leadership skills in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK food retailer in Birmingham is seeking a Shift Manager to enhance team performance and customer satisfaction. In this role, you will motivate the team, ensure excellent service standards, and maintain shop presentation.
Responsibilities include:
- Preparing products
- Managing stock displays
- Leading by example in customer engagement
A passion for customer service and prior supervisory experience are essential. The role comes with competitive pay and multiple employee benefits to support your career growth.
Shift Manager: Lead a Fast, Customer-First Team in Birmingham employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead a Fast, Customer-First Team in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the retailer's values and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer satisfaction. We want to hear how you lead by example, so be ready to share those experiences during your chat.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-focused role. Make sure you look smart and professional for your interview – it shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Shift Manager: Lead a Fast, Customer-First Team in Birmingham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your love for customer service. We want to see how you’ve gone above and beyond to ensure customers leave with a smile. Share specific examples that showcase your dedication!
Highlight Your Leadership Experience: As a Shift Manager, you'll be leading a team, so it's crucial to demonstrate your supervisory experience. We’re looking for stories that illustrate how you've motivated others and improved team performance in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make sure your skills and experiences shine through without unnecessary filler!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Greggs plc
✨Know the Company Inside Out
Before your interview, do some homework on the food retailer. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight how you engaged with customers and ensured high service standards.
✨Demonstrate Your Customer Service Passion
Since this role is all about enhancing customer satisfaction, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a customer, and how that positively impacted the team or store.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
