At a Glance
- Tasks: Lead a team to deliver exceptional customer service during evening shifts.
- Company: Join Greggs plc, a well-loved brand in Birmingham.
- Benefits: Enjoy colleague discounts, a pension scheme, and flexible hours.
- Other info: Flexible working hours from 4pm to 9pm with profit sharing opportunities.
- Why this job: Be a part of an inclusive culture and make a difference in customer experiences.
- Qualifications: Previous team supervisory experience and a passion for service.
The predicted salary is between 20000 - 25000 £ per year.
Greggs plc in Birmingham is seeking a reliable individual with natural leadership abilities for a customer service role. If you have team supervisory experience and are passionate about delivering exceptional service, we want to hear from you!
Applicants should support an inclusive culture and recognize the value of diversity. Working hours will be flexible, between 4pm - 9pm, and the position offers various benefits including colleague discounts and a pension scheme.
Evening Shift Leader (4–9pm) | Profit Sharing in Birmingham employer: Greggs plc
Greggs plc is an excellent employer that values its team members and fosters a supportive work culture in Birmingham. With flexible evening hours, competitive benefits such as colleague discounts and a pension scheme, and a strong commitment to inclusivity and diversity, employees have ample opportunities for personal and professional growth while contributing to a positive customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Shift Leader (4–9pm) | Profit Sharing in Birmingham
✨Tip Number 1
Make sure to showcase your leadership skills during the interview. We want to see how you can motivate a team and handle customer service challenges. Think of examples from your past experiences that highlight your ability to lead effectively.
✨Tip Number 2
Research Greggs and its values before your interview. We love candidates who understand our commitment to exceptional service and inclusivity. This will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. We appreciate candidates who are curious about the company culture and team dynamics. It shows that you’re thinking ahead about how you can fit into our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining the Greggs family right from the start.
We think you need these skills to ace Evening Shift Leader (4–9pm) | Profit Sharing in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any previous experience you have in team supervision. We want to see how you've led others and created a positive environment, so share specific examples!
Emphasise Customer Service Passion:Since this role is all about delivering exceptional service, let us know why you're passionate about customer service. Share stories that showcase your commitment to making customers happy!
Diversity and Inclusion Matter:We value an inclusive culture, so don’t forget to mention how you support diversity in the workplace. Whether it’s through teamwork or understanding different perspectives, we want to hear your thoughts!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
Make sure to highlight your previous supervisory experience during the interview. Share specific examples of how you've successfully led a team, resolved conflicts, or motivated colleagues to achieve their best.
✨Emphasise Customer Service Passion
Since this role is all about delivering exceptional service, be prepared to discuss what great customer service means to you. Think of instances where you went above and beyond for customers and how that aligns with Greggs' values.
✨Demonstrate Inclusivity
Greggs values an inclusive culture, so be ready to talk about how you support diversity in the workplace. Share experiences where you fostered an inclusive environment or worked with diverse teams.
✨Be Flexible and Adaptable
With flexible working hours from 4pm to 9pm, show your willingness to adapt to different shifts and responsibilities. Discuss how you manage your time effectively and handle unexpected changes in a fast-paced environment.
