At a Glance
- Tasks: Lead a friendly team and ensure customers have an amazing experience.
- Company: Join the fun-loving team at Greggs, where everyone is welcome.
- Benefits: Competitive pay, discounts, free drinks, and paid breaks.
- Other info: Great career growth opportunities and a supportive environment.
- Why this job: Make a real impact while enjoying a vibrant work culture.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 29000 - 30000 £ per year.
Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Supervisor – Lead a Fast, Friendly Team in Ashton employer: Greggs plc
At Greggs, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. As a Shift Supervisor, you'll enjoy competitive pay, generous colleague discounts, and opportunities for personal growth, all while leading a passionate team dedicated to delivering exceptional customer service. With benefits like paid breaks, a health and wellbeing app, and a share in our profits, working at our Ashton Old Road location means being part of a supportive community that celebrates your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor – Lead a Fast, Friendly Team in Ashton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or handled a tough situation. Being able to share these experiences will demonstrate your natural leadership abilities and how you can motivate others.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will highlight your passion for delivering exceptional service, which is key for the Shift Supervisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Greggs. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Supervisor – Lead a Fast, Friendly Team in Ashton
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love delivering exceptional customer service. Share any experiences where you went above and beyond to make a customer's day better!
Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to showcase your natural leadership abilities. Talk about times when you've motivated or inspired others to achieve great results.
Be Yourself:We value inclusivity and authenticity, so don’t hesitate to let your personality shine through in your application. Share what makes you unique and how you can contribute to our fun and supportive culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on being inclusive and fun, so think about how you can demonstrate that you align with these values during your conversation.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you can bring that same energy to Greggs.
✨Customer Service is Key
Greggs is all about putting customers first. Think of specific instances where you've gone above and beyond for a customer. Highlighting your commitment to exceptional service will show that you're a great fit for the role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows you're genuinely interested and engaged, which is always a plus!