At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join Greggs, a fun and inclusive workplace that values every individual.
- Benefits: Competitive pay, discounts, free drinks, paid breaks, and profit sharing.
- Other info: Enjoy career growth opportunities and a supportive team culture.
- Why this job: Be a key player in creating amazing customer experiences every day.
- Qualifications: Previous supervisory experience and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Join us as a Shift Manager and you'll be part of a team that loves putting customers first. As part of the management team, you'll be responsible for looking after the shop when the Manager isn't around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shift Manager in Ashford employer: Greggs plc
At Greggs, we pride ourselves on being an exceptional employer that values inclusivity and teamwork. As a Shift Manager, you'll enjoy competitive pay, generous colleague discounts, and a supportive work culture that prioritises your wellbeing and career growth. With opportunities for long service awards and a pension scheme that matches contributions, Greggs is committed to helping you thrive both personally and professionally in a fun and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Ashford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' values and how they treat their team. This will help you connect with the interviewers and show that you're a great fit for their inclusive environment.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've inspired a team or handled a tough situation. Being able to share these stories will demonstrate your natural leadership abilities during the interview.
✨Tip Number 3
Show off your customer service passion! Be ready to discuss how you’ve gone above and beyond for customers in previous roles. This is key for a Shift Manager at Greggs, so make sure your enthusiasm shines through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Greggs family and ready to contribute to their amazing team.
We think you need these skills to ace Shift Manager in Ashford
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love putting customers first. Share specific examples of how you've gone the extra mile to ensure a brilliant experience for customers in your previous roles.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase your natural leadership abilities. Talk about times when you've inspired or motivated a team to achieve great results, even if it was just in a small way.
Be Yourself:We value inclusivity and authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our fun and supportive culture at Greggs.
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Greggs plc
✨Know the Company Culture
Before your interview, take some time to understand Greggs' culture and values. They pride themselves on inclusivity and a fun work environment, so think about how you can demonstrate that you align with these values during your conversation.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will show that you have the natural leadership abilities they’re looking for.
✨Customer Service is Key
Greggs is all about putting customers first. Be ready to discuss your approach to delivering exceptional customer service. Think of specific instances where you went above and beyond for a customer, as this will highlight your commitment to their core value.
✨Prepare for Practical Questions
Expect questions that may involve scenarios you could face as a Shift Manager. Practice how you would handle stock management, team motivation, and maintaining shop standards. This will help you feel more confident and prepared during the interview.
