At a Glance
- Tasks: Lead agile teams, drive AI adoption, and optimise delivery strategies.
- Company: Join the vibrant team at Greggs, where culture and collaboration thrive.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and comprehensive health coverage.
- Other info: Flexible work-life balance and opportunities for career growth await you.
- Why this job: Be part of an exciting journey to integrate AI in software delivery.
- Qualifications: Experience in agile methodologies and strong communication skills are essential.
The predicted salary is between 55000 - 55000 £ per year.
We have a fantastic opportunity to join the Retail Product teams at Greggs as an Agile Delivery Lead. This is an exciting time to join us - we're on a journey to embed AI into how we build and deliver software, and we're looking for someone who can help our teams harness that potential while maintaining the high-quality, collaborative delivery culture we're proud of.
We can offer you:
- Management Bonus Scheme which is worth up to 12.5% of your salary
- Pension scheme with matching employer contributions up to 7%
- Colleague discount, up to 50% off our own-produced products
- Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
- 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
- The opportunity to purchase additional annual leave twice a year
- Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
- Private Medical Insurance which is free for you and subsided for your dependants
- Income Protection should you become unable to work due to long‑term sickness
- Death in service benefit which provides a lump‑sum payment equal to 4 times your year's salary
- Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
- Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
- Savings and discounts, including digital gift card discounts, online cashback, in‑store and online coupons and lifestyle offers
- Career progression and learning and development opportunities
- A company who cares about our communities; the environment and being a better business!
- Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another
About the role
This is a full‑time role, however flexibility in this will be considered. We know that having a work‑life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role. The base location for this role is Innovate House, Longbenton, NE12 8EW.
What you'll do:
- Facilitate agile ceremonies and ensure clear communication with stakeholders, providing regular updates on roadmap status, risks, and dependencies
- Collaborate with product owners, analysts, and development teams to prioritise and refine the product backlog, ensuring a well‑defined and actionable scope
- Drive responsible AI adoption, embedding AI literacy across the team
- Contribute to Greggs' AI delivery strategy alongside the Technology Delivery Manager and wider engineering teams
- Contribute to the creation and delivery of Agile delivery strategy, helping to continuously optimise ways of working
- Champion a great team culture where people feel motivated, supported, and able to enjoy the work they do while delivering great outcomes in a fast‑paced environment
- Lead teams through change and uncertainty with an open mindset, fostering resilience, accountability, adaptability, and continuous learning
- Coach and develop team members, resolving conflicts and impediments, enabling them to maximise their potential and contribute to delivery success
- Build and maintain strong stakeholder relationships across product, senior management, and wider business functions
About you
You will fit right into this role if you:
- Proven experience as an Agile Delivery Lead, Scrum Master, or similar role, successfully leading and delivering using agile methodologies
- Experience in workflow management tools such as Azure DevOps and Jira. Azure DevOps experience desirable but not essential
- Excellent communication, and stakeholder management skills, with the capacity to influence and build relationships at all levels of the organisation
- Strong problem‑solving and decision‑making skills, with the ability to navigate through challenges and make data‑driven decisions
- Strong analytical skills, with practical knowledge and understanding of using data to inform and drive decisions
- In depth understanding and practical experience with agile frameworks such as Scrum, Kanban, or SAFe, and their application in different contexts
- Ability to inspire and motivate teams and drive delivery success
- Ability to adapt to business needs, and to be pragmatic in your approach to decision making
About Greggs
Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard‑working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.
Salary: Circa £55k per annum, depending on experience
Frequency: Annual
Contract Type: Permanent
Contract Details: Monday to Friday, however some flexibility may be required depending on business needs
Contract Hours: Full time
Closing Date: 23 June, 2026
Job Category: Head Office
Business Unit: IT & Business Change
Location: Newcastle Upon Tyne, United Kingdom
Agile Delivery Lead employer: Greggs plc
At Greggs, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises collaboration and employee well-being. As an Agile Delivery Lead based in Newcastle Upon Tyne, you'll benefit from a comprehensive management bonus scheme, generous annual leave, and extensive career development opportunities, all while being part of a team that values innovation and community engagement. Join us to not only advance your career but also contribute to a company that genuinely cares about its people and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Agile Delivery Lead
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Greggs plc values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Greggs plc might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Greggs plc!
✨Direct Apply to Greggs plc
Let's not forget to apply directly through the Greggs plc website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Agile Delivery Lead
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Greggs plc.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Greggs plc. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Greggs plc
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
