At a Glance
- Tasks: Support lettings and property management with efficient administration and compliance.
- Company: Reputable estate agency in Jesmond, Newcastle upon Tyne, focused on exceptional property services.
- Benefits: Career development opportunities in a collaborative and supportive team environment.
- Other info: Fast-paced role with excellent communication and organisational skills required.
- Why this job: Join a dynamic team and make a real impact in the property sector.
- Qualifications: Experience in lettings administration and strong knowledge of UK lettings legislation.
The predicted salary is between 25000 - 30000 € per year.
We are a reputable estate agency based in Jesmond, Newcastle upon Tyne, dedicated to providing exceptional property services to clients in the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants.
As a growing business, we offer excellent opportunities for career development and progression within a collaborative and supportive team environment, with a strong focus on delivering industry-leading marketing and service standards.
We are seeking an experienced and highly organised Lettings Administrator to join our team. The successful candidate will play a key role in supporting the lettings and property management departments, ensuring all administrative processes are handled efficiently, accurately, and in full compliance with current lettings legislation in England. This is a detail-focused role requiring excellent organisational skills, strong legal awareness, and the ability to manage a high-volume workload while maintaining exceptional standards of service.
Key Responsibilities:- Prepare and issue tenancy agreements and supporting documentation. Ensure all tenancy paperwork is accurate, compliant, and completed in a timely manner.
- Coordinate the tenancy progression process from offer agreed through to move-in.
- Carry out Right to Rent and AML checks in accordance with current legislation.
- Arrange and manage referencing processes, ensuring compliance with affordability and legal requirements.
- Produce and issue offer letters and tenancy documentation to landlords and tenants.
- Ensure full compliance with all current lettings legislation in England.
- Maintain accurate and up-to-date compliance records across all tenancies.
- Assist in preparing documentation for compliance documents, rent increases, and notices where required.
- Liaise with landlords, tenants, and contractors to ensure a smooth tenancy onboarding process.
- Coordinate move-ins, ensuring all legal requirements are satisfied prior to key release.
- Arrange check-ins, and key handovers.
- Work closely with the lettings and property management teams to ensure seamless handovers.
- Act as a professional and efficient point of contact for applicants, tenants, and landlords.
- Provide clear and timely updates throughout the lettings process.
- Handle queries in a knowledgeable and compliant manner.
- Maintain accurate records on internal CRM systems and ensure all documentation is correctly stored.
- Support the wider team with general administrative tasks where required.
- Assist with reporting and internal compliance tracking.
- Previous experience in a lettings administration or similar role is essential.
- Strong working knowledge of current UK lettings legislation and compliance requirements.
- Exceptional attention to detail and organisational skills.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
- IT literate, with experience using CRM/property software and Microsoft Office.
- A proactive, solution-focused approach with the ability to work independently and as part of a team.
- Experience working within a high-volume lettings environment.
- Familiarity with tenancy deposit schemes and compliance systems.
Lettings Administrator employer: Greetham Gilbert
As a reputable estate agency located in the vibrant area of Jesmond, Newcastle upon Tyne, we pride ourselves on fostering a collaborative and supportive work culture that prioritises employee growth and development. Our commitment to exceptional service standards not only enhances the experience for our clients but also creates a rewarding environment for our team members, offering them the chance to thrive in their careers while being part of a dynamic and forward-thinking organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with current lettings legislation and be ready to discuss how your experience aligns with their needs. Confidence is key, so practice common interview questions with a friend!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals to join our team. Keep an eye on our listings and submit your application directly for the best chance of landing that Lettings Administrator role.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lettings Administrator role. Highlight your relevant experience in lettings administration and any knowledge of UK lettings legislation. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the lettings industry and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Organisational Skills:Since this role requires excellent organisational skills, make sure to mention any specific examples where you've successfully managed multiple tasks or projects. We appreciate candidates who can juggle responsibilities with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Greetham Gilbert
✨Know Your Legislation
Make sure you brush up on current lettings legislation in England. Being able to discuss compliance requirements confidently will show that you’re not just familiar with the role, but also serious about adhering to legal standards.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed high-volume workloads in previous roles. Use specific instances where your attention to detail made a difference, as this is crucial for a Lettings Administrator.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since you'll be the point of contact for landlords and tenants, demonstrating strong communication skills during the interview will set you apart.
✨Familiarise Yourself with CRM Software
If you have experience with CRM or property management software, be ready to discuss it. If not, do a bit of research on common systems used in lettings administration to show your willingness to learn and adapt.
