At a Glance
- Tasks: Support quality management, handle customer complaints, and conduct audits in a dynamic food manufacturing environment.
- Company: Join Greenyard, a global leader in fresh and frozen produce, committed to sustainability.
- Benefits: Enjoy competitive salary, generous holiday, healthcare cashback, and flexible working options.
- Other info: Opportunities for travel and career growth in a vibrant, entrepreneurial culture.
- Why this job: Make a real impact on food quality while developing your skills in a supportive team.
- Qualifications: Strong IT skills, effective communication, and experience in food manufacturing quality roles.
The predicted salary is between 30000 - 40000 £ per year.
Greenyard is a global market leader in fresh, frozen, and prepared produce. The Company provides efficient and sustainable solutions to customers and suppliers through best-in-class products, market leading innovation and outstanding service. In doing so, it helps us enable a healthier future.
We have a fantastic opportunity to join our UK Team within our Frozen Division working within our Technical Team at our site in Boston, Lincolnshire. As Technical Systems Administrator, you report to the on-site Quality Manager.
Key Responsibilities will include:
- Support the Quality Manager in completion and reporting of KPI’s including trending of microbiological results, customer complaints, ATP trends etc.
- Complaints – logging of customer complaints onto the business customer complaint portal, carrying out investigations into complaints and responding to customers as required.
- Issuing supplier non-conformances as and when required.
- Management of Bizzmine (customer complaint portal) for B2B non-conformances received to the UK, issuing NCs and replying to the customer(s).
- Ensure customer interface internally and externally are managed professionally and in a timely manner.
- Contribute to customer audits and visits, leading in areas of expertise.
- Conduct audits as part of the internal audit team.
- Support the technical team by ensuring the Audit templates on IAuditor are in line with the COP and BRCGS guidelines.
- Monitor and control the Internal and External Non-Conformance logs.
- Pest Control – manage the online system, schedule etc., working in conjunction with the contractor ensuring that the system is in line with relevant customer and legal requirements.
- Calibration – manage the system and ensure site remains compliant with agreed requirements.
- Routinely conduct scheduled traceability exercises and instigate any non-conformances and corrective actions as necessary.
- To operate in a safe working manner and support the business on continuous improvements relating to health, safety and the environment.
- Involvement with projects and additional ad hoc duties as requested.
- General admin duties within the technical team e.g. issuing/updating documents as part of site QMS.
Person Specification:
- Excellent IT Skills (Excel, PowerPoint, Office 365).
- Effective communication skills across all levels.
- Understanding of Quality Principles.
- Experience of working within a Technical role in a food manufacturing environment.
- Experience in regulatory compliance, within food manufacturing and retailer codes of practice.
- Able to work within a team and also alone to complete objectives.
- Proactive and self-motivating.
- Good organisational skills.
- Excellent attention to detail.
- Good problem-solving skills.
- Able to work under pressure and meet the specific timeframes.
- Must be flexible to meet business needs.
Values:
- Reliable.
- Entrepreneurial.
- Creative.
- Passionate.
- Sharing.
UK and occasionally international travel will be required to other company sites, suppliers or to industry events. The role may involve extended hours or weekend work during critical periods.
Benefits:
- Competitive Salary.
- 4% Employer Pension Contribution.
- 20 days holiday increasing to 26 days after one year (excluding bank holidays).
- Healthcare Cashback Scheme.
- Cycle to Work Scheme.
- Salary Sacrifice Electric Car Scheme.
- Free on Site Parking.
Technical Systems Adminstrator employer: Greenyard
Greenyard is an exceptional employer, offering a dynamic work environment in Kings Lynn, Norfolk, where innovation and sustainability are at the forefront of our mission. As a Category and Marketing Manager, you will benefit from a competitive salary, flexible working arrangements, and opportunities for professional growth within a supportive team culture that values creativity and collaboration. With additional perks such as a company vehicle or car allowance, generous holiday entitlement, and various health and wellness schemes, Greenyard is committed to fostering a rewarding career path for its employees.
