At a Glance
- Tasks: Assist customers, deliver swimming lessons, and plan exercise sessions to promote health and fitness.
- Company: Join GLL, the UK's largest charitable leisure provider focused on community wellbeing.
- Benefits: Earn a competitive salary while gaining recognised qualifications and valuable experience.
- Other info: Enjoy a supportive environment with opportunities for career progression and personal development.
- Why this job: Kickstart your career in leisure with hands-on training and real impact in your community.
- Qualifications: GCSE Maths and English (grade 4) required; customer care and teamwork skills are essential.
The predicted salary is between 16224 - 25775 £ per year.
GLL is currently recruiting for 2 Leisure Team Member Apprentices to work in Wycombe Rye Lido, HP11 1QX. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider.
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
- Customer Experience
- Understand the services and products on offer to assist with customer questions and queries.
- Support different types of customers with different needs.
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
- Support the centre to deliver swimming lessons where required (qualification dependent).
- Share knowledge with customers on the role exercise plays in health and wellbeing.
- Conduct customers' gym inductions and health screening where required (qualification dependent).
- Plan and deliver exercise sessions to meet customers' health and fitness goals.
- People Experience
- Support GLL's visions and values.
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
- Achieve and maintain all necessary qualifications, including ongoing CPD training.
- Keep up-to-date with trends and developments in the leisure industry.
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
- Certificate in Teaching Swimming Level 2
- Gym Instructor Training
The apprentice will receive full on-the-job training, 20% off-the-job training and a full wrap around service from SCL.
What happens at the end:
The apprentice will be able to move onto the next level.
Skills:
- Customer care skills
- Organisation skills
- Team working
- Swimming Skills
Qualifications:
- GCSE Maths (grade 4) - essential
- GCSE English (grade 4) - essential
Key details:
- Wage: £16,224 to £25,775.88 a year
- Working week: TBC during interview stage
- Hours: 39 hours per week
- Duration: 1 Year
- Start date: 2026-12-14
- Closing date: 2026-12-04
- Apprenticeship standard: Leisure team member (level 2)
- Training provider: SCL EDUCATION & TRAINING LIMITED
About the employer: GLL is the UK’s largest charitable leisure and cultural social enterprise, operating under the Better brand. Passionate about improving community health and wellbeing, GLL offers exceptional training, nationally recognised qualifications, and genuine career progression opportunities within a supportive and inclusive environment.
Apprentice Leisure Team Member Level 2 in High Wycombe employer: Greenwich Leisure
Greenwich Leisure is an attractive employer due to its commitment to employee development through structured apprenticeship programs. The organization fosters a supportive work culture that prioritizes community engagement and access to quality leisure facilities. Employees can expect a fulfilling career path within a well-established not-for-profit organization.
