At a Glance
- Tasks: Transport GPs for out-of-hours patient care and assist with administrative duties.
- Company: Join a dedicated healthcare team making a real difference in patient care.
- Benefits: Flexible hours, supportive team environment, and opportunities for professional development.
- Other info: No formal qualifications needed; just bring your passion for helping others!
- Why this job: Be part of a vital service that directly impacts community health and well-being.
- Qualifications: Must be over 25 with a clean driving licence; teamwork experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
Assist the Driver Team Leader/Lead Driver in executing the efficient and timely transportation of Urgent Treatment Centre (UTC) services, facilitating the transport of GPs to deliver patient care. This role supports operational teams through administrative functions.
Main Duties
- Maintain comprehensive knowledge of the fleet’s vehicles and operate any vehicle as needed.
- Assist in conducting vehicle checks during shifts to ensure the safety of GPs, yourself, and the public.
- Adhere to the driver’s rota and shift schedules in compliance with working time regulations.
- Provide support to colleagues to minimise lone working, prioritising personal and collective safety.
- Ensure the secure handling of drugs and clinical equipment during shift turnover, recording usage appropriately.
- Complete timesheets, vehicle log sheets, and logbooks, reporting any discrepancies to the Lead Driver.
- Assist in monitoring daily transport performance, reporting findings to the lead driver.
- Maintain the cleanliness, security, and routine maintenance of vehicles and equipment during shifts.
- Report and address any necessary repairs for vehicles and equipment, guaranteeing fitness for use.
- Support the induction and guidance of new employees to familiarise them with business operations and the geographical area.
- Participate in licence checks, driver assessments, and mandatory driver training.
- Foster positive communication among drivers, GPs, UTC colleagues, and external partners.
- Engage actively in team and departmental meetings.
- Support GPs where needed with chaperoning and any additional help or support.
- Undertake regular stock checks for drugs and other equipment.
- Operate all in‑car communications and patient management system equipment to support accurate record‑keeping.
- Plan the most efficient routes for and between home visits.
- Assist with basic administrative duties and use Microsoft Outlook to read/respond to emails.
- Direct calls to appropriate extensions, deal with telephone enquiries and record messages when required.
- Adopt professional attire suitable for a business environment.
Key Relationships
- UTC GPs
- UTC Department
- UTC Management
Job Summary
The post holder will be required to provide support to GPs by transporting them to and from patients for out‑of‑hour care.
Confidentiality
In the course of seeking treatment, patients entrust us with sensitive information about their health and other matters. Staff must respect privacy and act appropriately. Post‑holders may access confidential information related to patients, carers, practice staff, and other healthcare workers, and must treat all such information as strictly confidential. Information may only be divulged to authorised persons in accordance with practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
Assist in promoting and maintaining personal, others’ health, safety, and security as defined in the practice Health & Safety Policy. Use personal security systems within the workplace according to practice guidelines. Identify risks involved in work activities and manage them effectively. Use appropriate infection control procedures, maintaining tidy and safe work areas free from hazards.
Equality & Diversity
Act in ways that recognise and respect the rights of patients, carers, and colleagues. Behave in a manner that is welcoming, non‑judgmental, and respects individual circumstances, feelings, priorities, and rights. Ensure practices align with current legislation and practice policies.
Personal/Professional Development
Work towards GP Assistant Certification. Attend annual individual performance reviews and maintain a record of personal and professional development. Take responsibility for personal development, learning, and performance, demonstrating skills and activities to others in similar roles. Attend relevant annual updates and inform the lead GP of any concerns regarding the GP assistant role and required development. Be aware of own professional boundaries and know what to do when these are reached.
Quality
Maintain quality within the practice and work to practice protocols. Contribute to team effectiveness by reflecting on own and team activities and suggesting improvements. Work effectively with individuals in other agencies to meet patient needs. Effectively manage own time, workload, and resources.
Communication
Communicate effectively with team members, patients, carers, and outside agencies. Be familiar with all communication mediums such as email, tasks, telephone, etc. Respond to alternative communication needs where appropriate. Communicate clearly with the lead GP.
Contribution to the Implementation of Services
Apply practice policies, standards, and guidance. Discuss with team members how policies, standards, and guidelines affect own work. Participate in audits where appropriate.
Person Specification
Education and Qualifications
No formal qualifications are required.
Knowledge, Training and Experience
Must be over 25 years of age. Valid Full UK driving licence with a clean driving record. Provide licence annually for DVLA check. Computer literate with knowledge of Microsoft Office (Word, Excel, Outlook). Previous experience of working in a team. Previous experience of fleet maintenance. Will work towards GP Assistant Certification.
Communication Skills
Good verbal and written skills. Ability to communicate effectively with a wide range of stakeholders.
Personal Skills
Ability to work as part of a team and on own initiative. Professional approach to colleagues and at work. Ability to maintain confidentiality.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service (formerly CRB) check will be sought to check for any previous criminal convictions.
Urgent Treatment Centre Out of Hours Driver employer: Greenwich Health Ltd.
As an Urgent Treatment Centre Out of Hours Driver, you will be part of a dedicated team that prioritises patient care and safety. Our supportive work culture fosters collaboration and professional development, offering opportunities for growth through GP Assistant Certification and regular performance reviews. Located in a dynamic healthcare environment, we ensure our employees are equipped with the necessary tools and training to excel in their roles while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Urgent Treatment Centre Out of Hours Driver
✨Tip Number 1
Get to know the company! Research their values and mission. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you’ll come across when it counts.
✨Tip Number 3
Dress the part! Make sure your outfit is professional and suitable for the role. First impressions matter, so let’s make sure you look sharp and ready to roll!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Urgent Treatment Centre Out of Hours Driver
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you understand what the Urgent Treatment Centre Out of Hours Driver role involves. Familiarise yourself with the key responsibilities and skills mentioned in the job description so you can tailor your application accordingly.
Be Clear and Concise:When you're putting together your application, keep it straightforward. Use clear language and avoid jargon. Highlight your relevant experience and skills that match the job requirements without waffling on.
Show Your Team Spirit:This role is all about teamwork, so make sure to emphasise your ability to work well with others. Share examples of how you've supported colleagues in the past or contributed to a team environment, as this will resonate well with us.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Greenwich Health Ltd.
✨Know Your Fleet
Familiarise yourself with the vehicles you'll be operating. Understand their features, maintenance needs, and safety checks. This knowledge will not only impress your interviewers but also show that you're proactive about ensuring the safety of GPs and patients.
✨Master the Route Planning
Be prepared to discuss how you would plan efficient routes for patient visits. Brush up on local geography and traffic patterns. Demonstrating your ability to optimise travel time will highlight your commitment to timely patient care.
✨Showcase Your Communication Skills
Since you'll be liaising with GPs and other team members, practice articulating your thoughts clearly. Think of examples where you've effectively communicated in a team setting. This will show that you can foster positive relationships and maintain clear lines of communication.
✨Emphasise Teamwork and Safety
Prepare to discuss your experience working in teams and how you prioritise safety. Share specific instances where you've supported colleagues or contributed to a safe working environment. This will demonstrate your alignment with the role's focus on collective safety and teamwork.
