UTC Senior Nurse in London

This is the perfect opportunity to be part of a diverse team providing assessment, diagnostics, diagnosis, treatment, advice, and referrals. As a UTC Senior Nurse, you will be considered a key person in day-to-day clinical leadership and expertise within the department. You will be working as part of a team within your sphere of competency in a diverse, multi-skilled team that includes GPs, Advanced Practitioners, Physician Associates, Paediatric ANPs, Emergency Practitioners and Live Well Coaches. On each shift you will be expected to act as a shift leader, coordinate the working team, stream patients from the front door and work collaboratively with a wide range of local specialists. This is a genuine opportunity to be part of something new and exciting in South East London, with real opportunity for personal growth and to influence Urgent Care in your area. We are looking for full and part time Nurses on a permanent salaried basis. The service is 365 days per year, 7 days a week which means that shifts are available 24/7.

Main duties of the job:

• To monitor and manage the UTC patient case list.
• Effectively delegate tasks to staff on shift, providing safe and efficient care.
• Perform streaming safely and efficiently, assigning patients to the correct department and under the correct priority level.
• Provide a safe ED/UTC front door for patients and staff.
• To perform diagnostics including ECGs, bloods, and urinalysis.
• To provide reassurance to patients, families, and carers.
• Follow diagnostic and referral pathways.
• Effective communication with a range of inter-professional teams for patient referrals.
• Contribute to specific care guidelines and standards supporting the care of patients across the health economy.
• To implement Health and Safety and Risk Management appropriate to area of work.
• To deliver aspects of the Clinical Governance Agenda, following the direction of the Clinical Leadership.
• Contribute to and manage various elements of auditing in the UTC.

About us:

Greenwich Health is the GP Federation for the Greenwich Borough. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population. This role will be part of an exciting opportunity to work with leading specialists in the creation of an innovative new Urgent Treatment Centre.

Why work for Greenwich Health?

• We are a local organisation owned by our local GP Practices we care what happens in Greenwich and want to make a difference to our patients and our partners.
• We have a not-for-profit ethos which means any surplus is reinvested into developing the business, developing our staff, and supporting our GP Practices in being sustainable for the future.
• We offer competitive remuneration as well as other benefits including:

• Occupational sickness pay entitlement
• Counselling services
• Electric Vehicle Salary Sacrifice Scheme
• Cycle to Work Scheme
• Private Healthcare Membership - Benenden Healthcare

Through our partnerships in our local healthcare environment, we can develop shared posts for example, with the hospital trust and our GP practices. You will have ongoing support and mentorship. We have developed a UTC model which aims to develop a stress-free and supportive working environment. We have developed a working culture which harnesses openness and togetherness which has resulted in high staff retention rates.

Job responsibilities:

• As a UTC Senior Nurse, you will be considered a key person in day-to-day clinical leadership and expertise within the department.
• Recent post registration experience in clinical assessment.
• Evidence of professional updating.
• Up-to-date Basic Life Support Certification in Adult and Paediatric.
• Minimum of 2 years post qualifying experience.
• Understanding of patient flow.
• Up to date Safeguarding Adults and children.
• A Proven ability to assess patients.
• Ensure that patients with time-critical and time-sensitive illness or injury are prioritised accordingly.
• Ability to demonstrate effective management and leadership skills.
• Team player, able to use own initiative.
• Can demonstrate the Organisational values.
• Ability to work well under pressure.
• Ability to handle/manage difficult situations.
• Be able to use tools such as NEWS scores in the assessment of patients.
• Work within clinical guidelines/algorithm to support clinical decision making.

Communication and Relationship Skills:

• Demonstrate excellent communication skills when working with the internal team as well as external, particularly our practices and the hospital trust.
• Be able to identify and take into consideration barriers to understanding and employ appropriate methods to ensure effective communication particularly where barriers are clinical in nature.
• Provide emotional support to patients and carers.
• Be aware of the procedures to follow if concerned regarding the protection of children.
• Ensure compliance with policies, procedures and clinical guidelines for self and others.
• Hold good relationship building skills to develop strong relationships with key individuals within practices and the local healthcare system.
• Have the ability to successfully make appropriate in-hospital specialty referrals.

Analytical and Judgmental Skills:

• Implement care plans as prescribed.
• Be able to discuss with patients and carers the range of possible treatment/management options and their implications before treatment decisions are made.
• Be responsible for monitoring health, safety and security of self, the team and others and promote best practice in the clinical area.
• Identify clinical issues and incidents within the service that reduce the quality of care within the specialist service bringing any issues to the attention of the management team.
• Take part in activities to counter these to ensure the delivery of safe and effective care.
• Ensure that high standards of care are given and maintained and act when standards are not being met.

Planning and Organisational Skills:

• Plan, organise and prioritise own daily workload.
• Recognise, prevent, and diffuse potential areas of conflict and where required take a key role in the management of the outcome.
• To exercise good personal time management, punctuality, and consistent reliable attendance.

Physical Skills:

• Demonstrate competence in the use of all clinical equipment used in the overall care of patients within the scope of service.
• Demonstrate competence in diagnostic skills such as ECGs and venepuncture/cannulation.
• Demonstrate clinical treatment skills such as Plaster of Paris, Suturing, Dressings, and range of medicine administration.
• Have competent computer/keyboard skills including ability to utilise software programmes required to provide the service.
• Establish effective communication with patients and carers/relatives.
• Ensure that appropriate action is taken to protect vulnerable patients and that they can access/receive the appropriate care.
• Ensure compliance with policies, procedures and clinical guidelines for self and others.
• Promote people's equality, diversity, and rights.

Responsibilities for Policy and Service Development:

• Contribute and influence policy making and clinical guidelines internally and externally, necessary to support the service.
• Act as an ambassador and role model for Greenwich Health.

Responsibilities for Finance:

• Ensure the effective and efficient use of physical and financial resources.
• Ensure all clinical equipment used are well maintained and cleansed as required.

Responsibilities for HR:

• Maintain active status on relevant professional registers.
• Act always in accordance with professional code of conduct and guiding documents, Health Care Standards.
• To take responsibility for own continuous self-development, undertaking any education and training opportunities identified as necessary for role to remain eligible for professional registration including mandatory training.
• Adhere to Company Policy & Procedure.
• Assist managers in the development of strategies for professional development in keeping with staff competence appraisal, service developments and professional requirements.
• Attend all mandatory training relevant for the post.
• Attend and actively participate in an annual personal development review and undertake relevant activities to meet the training and development objectives as identified in the performance review.

Responsibility for Information Resources:

• Maintain confidential and comprehensive patient records in accordance with your professional body.
• Continually monitor standards of care through benchmarking and using the tools provided.
• Participate in collection of patient satisfaction surveys for the service as required.

Research and Development:

• Takes responsibility for own continuing professional development and performance, including identifying own development needs and maintain own portfolio in accordance with re-registration requirements.
• Support the clinical lead in ensuring the clinical environment is conducive to effective learning.
• Maintain a high level of awareness of relevant research issues and trends within the scope of practice and professional area.
• Take responsibility for personal development and education and Personal Development Plan objectives.
• Participate in Clinical Supervision for self and others and utilise reflective practise techniques.

Person Specification:

• Nursing Qualification.
• Triage/Clinical Assessment Qualification.
• Professional Registration: Mandatory registration with Nursing and Midwifery Council.
• Knowledge, Training & Experience: Minimum of 2 years post-qualification experience.
• In depth therapeutic and clinical knowledge and understanding of the principles of evidence-based healthcare.
• Demonstrate the ability to communicate complex and sensitive information in an understandable form to a variety of audiences.
• Excellent interpersonal, influencing and negotiating skills.
• Demonstrates accountability for delivering professional expertise and direct service provision.
• Recent post registration experience in clinical assessment.
• A background in ED.

Skills:

• Self-Motivation.
• Adaptable.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.