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- Tasks: Deliver exceptional service and create memorable experiences for our customers.
- Company: Join Grind, a vibrant hospitality brand thriving in London.
- Benefits: Enjoy 50% off food and drinks, retail discounts, and social events.
- Other info: Flexible shifts available; must work at least one weekend day.
- Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for service.
The predicted salary is between 12 - 15 £ per hour.
Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, burning the candle at both ends to serve coffee, food, and cocktails to a killer soundtrack.
We are looking for experienced floor staff who are passionate about the hospitality industry and progressing their career. The atmosphere in Grind is fast-paced and vibrant, with a strong emphasis on quality service. As a GRIND floor staff member, you will be quick on your feet, confident in delivering our GRIND steps of service and never mind getting your hands dirty!
Availability: You must be available to work at least one weekend day, one weekday and one night per week.
Role Responsibilities:
- Provide a memorable experience for any and every customer that visits
- Maintain a positive and friendly approach to colleagues and customers
- Possess full understanding of GRIND Steps of Service
- Deliver exemplary service in line with our Steps of Service procedures
- Adhere to company values and rules of professional conduct
- Wear full and correct uniform always
- Undertake regular training programs
- Work to support a busy team and contribute to team-driven results
Skills Required:
- Ability to work well under pressure and use initiative
- Possess strong communication skills to enable effective dialogue with colleagues and customers
- Ability to problem solve and escalate complaints accordingly
- Dedicated team-player, who strives for excellence and leads by example
- Strong time-management and prioritisation skills
Perks & Benefits:
- Crew Card Membership - 50% off all Food & Beverage at every Grind location.
- Retail discount on Grind at Home products
- Up to £300 referral bonus
- Invitation to our Social Events
- Access to Wellness Scheme
If this gets you going we would love to hear from you, please submit a copy of your CV alongside your application. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.
We'll see you at the Grind!
Floor Staff in London employer: Greenwich Grind
Contact Detail:
Greenwich Grind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Staff in London
✨Tip Number 1
Get to know the Grind vibe! Before you apply, pop into one of their locations and soak up the atmosphere. Chat with the staff, grab a coffee, and show your passion for the brand. This will help you stand out when you finally submit your application.
✨Tip Number 2
Network like a pro! Connect with current or former employees on social media. Ask them about their experiences and any tips they might have for landing a role at Grind. A personal connection can make all the difference!
✨Tip Number 3
Prepare for the interview by practising common hospitality scenarios. Think about how you'd handle busy shifts, customer complaints, or teamwork challenges. Being ready to showcase your problem-solving skills will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Grind family. Good luck, and we can’t wait to see you shine!
We think you need these skills to ace Floor Staff in London
Some tips for your application 🫡
Show Your Passion: Let us see your love for the hospitality industry shine through in your application. Share any relevant experiences that highlight your enthusiasm and commitment to providing top-notch service.
Tailor Your CV: Make sure your CV is tailored to the Floor Staff role at Grind. Highlight your skills in communication, teamwork, and time management, as these are key to thriving in our fast-paced environment.
Be Authentic: We appreciate authenticity! Don’t be afraid to let your personality come through in your application. We want to know who you are beyond your work experience.
Apply Through Our Website: For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Greenwich Grind
✨Know Your Grind Steps of Service
Before your interview, make sure you understand the GRIND Steps of Service inside out. This will show that you're not just interested in the job, but that you’re ready to deliver exemplary service right from the start.
✨Show Off Your Team Spirit
Since this role is all about teamwork, be prepared to share examples of how you've worked well with others in a fast-paced environment. Highlighting your ability to support and uplift your colleagues will resonate well with the interviewers.
✨Demonstrate Your Problem-Solving Skills
Think of a time when you faced a challenge in a previous role. Be ready to discuss how you handled it, especially if it involved customer complaints. This will showcase your initiative and ability to stay calm under pressure.
✨Dress the Part
Even though it's an interview, dressing appropriately can set the tone. Wear something smart-casual that reflects the vibrant atmosphere of Grind. It shows you respect the company culture and are serious about the role.