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- Tasks: Join us as a Project Coordinator, managing calls, supporting clients, and multitasking in a dynamic environment.
- Company: Greenview is a growing provider of sustainable energy solutions with a strong reputation and diverse clientele.
- Benefits: Enjoy competitive salaries, opportunities for skill expansion, and a supportive work culture.
- Why this job: Be part of a thriving team aiming for significant growth while making a positive impact in the community.
- Qualifications: 1 year of office experience, 5 GCSEs including English and Maths, and proficiency in Microsoft Office required.
- Other info: We are an equal opportunities employer, committed to providing a secure and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Established in 2017, Greenview is a provider of mechanical and electrical installation, heating installation and servicing, property maintenance and a range of sustainable energy solutions, including domestic energy efficiency services. With around 130 employees, the company generated revenues of approx. EUR 36m in 2023. Under new ownership by the private equity company, Mutares, the Group is targeting significant organic and inorganic growth with an ambition to achieve 100m revenue. Greenview operates from three different offices across Belfast, Northern Ireland, and London, UK, which enable direct access to a strong customer base, including several companies in the commercial and residential public and private sector.
The Project Coordinator is an integral part of the team. This role requires an individual to be able to multitask and prioritise workload due to the nature of this busy role. This role will be based in our Mallusk office.
Summary of Duties:- To receive incoming calls and record/manage these efficiently to the required job standard.
- Providing support to clients by telephone and email.
- Logging and assigning response maintenance calls promptly and efficiently.
- Processing operatives paperwork and closing calls to submit for payment.
- Responding within agreed time frames, service levels and contract terms to ensure that work orders are met.
- Targeted KPIs in relation to contract requirements.
- Support in cross-training team to cover all aspects of the contract (to allow for absence or holiday leave and contingency planning).
- Routine administrative tasks.
- Liaise and communicate with key stakeholders and clients.
- Early escalation of any issues or concerns to line manager/client.
- To undertake additional duties in line with management requests as required.
- To understand and comply with policies and procedures.
- Support with applications and certificates from various authorities/clients.
- To carry out work in a safe and diligent manner.
- Adhere to the Data Protection Act.
- Scheduling out daily runs for multiple operatives.
- Organising the materials for operatives, dealing with suppliers and sub-contractors.
- Remain professional and adhere to confidentiality at all times.
- Calculate engineer performance and bonuses.
- Work under tight deadlines and manage multiple priorities simultaneously.
- Provide regular updates internally and externally.
- 1 years experience in an office environment.
- 5 GCSEs to include English and Maths.
- 1 years office experience.
- Fluent Microsoft Office Experience.
- Proactive and can work independently with limited supervision.
- Strong customer focus and professional at all times.
- Demonstrate high levels of organisational skills and be detail orientated when completing tasks.
- Excellent communication skills.
- Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.
- Adaptable with a flexible and positive attitude.
- Ability to multitask large volume of calls.
- Trustworthy and approachable.
- Lead by example.
- Can do attitude.
- Ability to work under pressure while assessing and prioritising what tasks need done urgently and identifying potential risks.
Greenview Gas is an equal opportunities employer committed to opportunity for all and offers competitive salaries, reflective of experience. As an SME, the successful candidate will be provided opportunities to expand their skills and experience across a broad spectrum in a secure and thriving environment.
Skills:- Admin Administrator.
- 1 years office experience.
Project Coordinator employer: Greenview Gas
Contact Detail:
Greenview Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Coordinator
✨Tip Number 1
Familiarise yourself with Greenview's services and values. Understanding their focus on sustainable energy solutions and customer service will help you align your conversation during interviews, showcasing your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Greenview on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations for the Project Coordinator role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your multitasking and organisational skills in detail. Given the nature of the role, having specific examples ready that demonstrate how you've successfully managed multiple priorities in a previous position will set you apart from other candidates.
✨Tip Number 4
Research common industry KPIs related to project coordination and maintenance services. Being able to speak knowledgeably about these metrics during your interview will show that you're proactive and understand the key performance indicators relevant to the role.
We think you need these skills to ace Project Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in office environments and project coordination. Emphasise your organisational skills and ability to multitask, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your customer service skills, experience with Microsoft Office, and how you can contribute to Greenview's goals.
Showcase Relevant Experience: In your application, provide examples of past roles where you managed multiple priorities or worked under pressure. This will demonstrate your capability to handle the demands of the Project Coordinator position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Greenview Gas
✨Showcase Your Multitasking Skills
As a Project Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you successfully managed several priorities at once, demonstrating your ability to stay organised and efficient under pressure.
✨Demonstrate Strong Communication Abilities
Effective communication is key in this role. Be ready to discuss how you've handled client interactions, both over the phone and via email, and provide examples of how you resolved issues or escalated concerns when necessary.
✨Familiarise Yourself with the Company
Research Greenview and its services thoroughly. Understanding their operations, values, and recent developments will help you tailor your responses and show genuine interest in the company during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Think of scenarios where you had to make quick decisions or adapt to changes, and be ready to explain your thought process.
