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- Tasks: Join a vibrant sales team and consultatively sell GreenThumb's amazing products.
- Company: Forward-thinking company with a positive and exciting team culture.
- Benefits: Competitive salary, generous holiday allowance, medical cash plan, and store discounts.
- Why this job: Make a real impact while developing your sales skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible hours available, with excellent career growth opportunities.
The predicted salary is between 24003 - 33604 £ per year.
Location: St Asaph Business Park
Hours & days of work: 37.5 hours per week - Monday to Friday hours between 08:00am - 19:00pm. There may be a requirement to take part in a rota for part time hours on Saturday.
Salary: £24,003 per annum plus incentives.
About the role: You will be working as part of a positive and exciting Sales team, where you will be expected to consultatively sell a range of products and services that GreenThumb offers. You will respond to inbound enquiries and make outbound calls which may include cold calling. You will ensure an ethical approach to customers is always taken. You will need to be passionate about the quality of work that you deliver and be self-motivated to achieve and exceed your goals at every opportunity.
What we offer:
- Holiday allowance of 22 days plus bank holidays (increasing by each year of service, up to a maximum of 26 days)
- Medical cash plan
- Christmas Shutdown
- Free Lawn Treatments
- Enhanced Paternity & Maternity pay
- Company Sick pay
- 24 hour Employee Assistance Helpline
- Store Discounts on other retailers
- Long Service Awards
- Employee of the Month Awards
Main Duties of the Role:
- Work collaboratively as a team to ensure all KPI's and targets are met.
- Communicate with our existing and cancelled customers in an omni-channel contact center environment which includes inbound and outbound calls, emails and webchat.
- Ensure campaign and productivity targets are met by taking ownership of your own performance.
- Practice and promote ethical selling.
- Use objection handling and negotiation skills to promote additional products to help our customers achieve a wonderful looking lawn.
- Become a subject matter expert.
- Keep the customer at the center of everything you do.
- Support company growth by providing a first-class new customer journey.
- Identify opportunities and introduce the customer to our fantastic products and services.
- Promote and implement our Direct Debit schemes.
- Act as an Ambassador for GreenThumb when representing and promoting the company.
- Handle all calls in a professional, prompt and courteous manner.
- Ensure accurate records are kept and maintained on the GreenThumb database, making clear and concise notes in required fields.
- Provide accurate feedback on any trends in campaigns.
- Always adhere to all GreenThumb policies and procedures.
- Communicate and liaise effectively with all departments to ensure a customer centric approach.
- Carry out any other duties that may be considered relevant to the position within the terms of your contract of employment.
Do you have:
- Good written and oral communication skills.
- Ability to work individually or as part of a team.
- A flexible and proactive approach to work.
- Excellent telephone skills.
- Customer Service experience.
- Experience working in a target driven environment.
- Sales Experience.
- Knowledge of handling and resolving customer complaints.
- Proven track record of achieving KPI's/Targets.
If you think you fit the criteria and would like to work for a forward-thinking business, why not join us, click “apply” below - we want to hear from you.
Sales Advisor in Wales employer: GreenThumb
Contact Detail:
GreenThumb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Wales
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GreenThumb. Understand their products and services, and think about how you can contribute to their sales team. This will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your pitch! Since you'll be doing a lot of consultative selling, it’s crucial to be comfortable talking about products. Role-play with a friend or in front of a mirror to refine your communication skills and boost your confidence.
✨Tip Number 3
Be ready for those tough questions! Prepare for common interview questions related to sales and customer service. Think about examples from your past experiences that highlight your skills in handling objections and achieving targets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Sales Advisor in Wales
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Advisor role. Highlight your relevant experience in sales and customer service, and show us how you can contribute to our positive team environment.
Show Your Passion: We want to see your enthusiasm for delivering quality work! In your application, share examples of how you've gone above and beyond in previous roles, especially in sales or customer service.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts well so we can easily see your skills and experiences that match the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GreenThumb
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products and services that GreenThumb offers. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Sales Pitch
Since the role involves consultative selling, practice your sales pitch beforehand. Think about how you would approach a customer, handle objections, and promote additional products. Role-playing with a friend can be super helpful!
✨Show Your Passion for Customer Service
During the interview, highlight your passion for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the company's values.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the position and helps you gauge if the company culture is the right fit for you. Ask about team dynamics or how success is measured in the role.
