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- Tasks: Provide top-notch customer service and advise clients on lawn treatments.
- Company: Leading lawn care company with a focus on customer satisfaction.
- Benefits: Flexible shifts, 22 days annual leave, and various employee perks.
- Why this job: Join a passionate team and help clients achieve their dream lawns.
- Qualifications: Excellent communication skills and previous customer service experience.
- Other info: Full-time role with a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading lawn care company is looking for a Customer Service Advisor in St Asaph, Denbighshire. You will provide exceptional customer service, engage with clients via phone and email, and advise on lawn treatments.
Ideal candidates will have superb communication skills and prior customer service experience. The position is full-time (37.5 hours per week) with flexible shifts, offering 22 days of annual leave and various employee benefits.
Lawn Care Customer Success Advisor employer: GreenThumb
Contact Detail:
GreenThumb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lawn Care Customer Success Advisor
✨Tip Number 1
Get to know the company inside out! Research their lawn care services and customer success stories. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with clients via phone and email, try role-playing scenarios with friends or family. This will help you feel more confident and ready to tackle any questions that come your way.
✨Tip Number 3
Be prepared to showcase your customer service experience! Think of specific examples where you've gone above and beyond for a customer. This will demonstrate your commitment to exceptional service, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lawn Care Customer Success Advisor
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about engaging with clients, make sure your written application highlights your superb communication skills. Use clear and friendly language to show us you can connect with customers just as well on paper as you would over the phone or email.
Tailor Your Experience: Don’t just list your previous jobs; tailor your experience to match what we’re looking for. If you’ve got prior customer service experience, share specific examples of how you’ve helped customers in the past. This will help us see how you can bring that expertise to our team.
Be Personable: We love a bit of personality! Don’t be afraid to let your character shine through in your application. A friendly tone can go a long way in making your application stand out and showing us that you’d fit right in with our team.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s straightforward and ensures we get all the info we need to consider you for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GreenThumb
✨Know Your Lawn Care Basics
Before the interview, brush up on common lawn care treatments and services. Being able to discuss these topics confidently will show your potential employer that you're genuinely interested in the role and have a basic understanding of what they do.
✨Show Off Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family, focusing on how you would explain lawn care solutions to a customer over the phone or via email.
✨Prepare for Customer Scenarios
Think about past customer service experiences you've had and be ready to discuss them. Prepare specific examples where you successfully resolved issues or went above and beyond for a customer, as this will demonstrate your capability in handling similar situations in the new role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific lawn care products they offer. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
