Customer Service Advisor
Customer Service Advisor

Customer Service Advisor

Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and support to our valued clients.
  • Company: Join a growing business with a friendly and supportive team.
  • Benefits: Flexible hours, competitive pay, and opportunities for career advancement.
  • Why this job: Be part of a dynamic team and make a difference in customer experiences.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Great opportunity for both full-time and part-time roles.

The predicted salary is between 28800 - 42000 £ per year.

Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us.

Location: St Asaph, Denbighshire

Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays. Also open to part time for possible job shares.

Customer Service Advisor employer: GreenThumb

Join a dynamic and expanding company in St Asaph, where we prioritise our employees' growth and well-being. With a supportive work culture, flexible shift patterns, and opportunities for career advancement, we offer a rewarding environment for Customer Service Advisors looking to make a meaningful impact. Our commitment to employee satisfaction and development makes us an excellent employer in the region.
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Contact Detail:

GreenThumb Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the customer service field. A personal recommendation can make all the difference in landing that interview.

✨Tip Number 2

Prepare for the interview by researching the company and its values. We want to show that we’re not just looking for any job, but that we genuinely want to be part of their team. Tailor your answers to reflect how you align with their mission!

✨Tip Number 3

Practice common interview questions with a friend or in front of a mirror. The more comfortable we are with our responses, the more confident we’ll appear during the actual interview. Remember, confidence is key!

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great way to reiterate why we’d be a perfect fit!

We think you need these skills to ace Customer Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Flexibility
Teamwork
Time Management
Attention to Detail
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that match what we're looking for. This shows us you’re serious about joining our team!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you want to work with us and how you can contribute to our expanding business. Keep it friendly and professional, just like we are!

Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. We want to see how you can connect with customers and colleagues alike!

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and it helps us keep everything organised. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at GreenThumb

✨Know the Company

Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the customer service industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Prepare for Common Questions

Think about the typical questions you might face as a Customer Service Advisor. Prepare answers that highlight your experience with handling customer queries, resolving issues, and providing excellent service. Use specific examples from your past roles to demonstrate your skills.

✨Showcase Your Communication Skills

As a Customer Service Advisor, strong communication is key. During the interview, make sure to articulate your thoughts clearly and listen actively. Practise speaking confidently about your experiences, and don’t hesitate to ask clarifying questions if needed.

✨Ask Insightful Questions

At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training processes, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.

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