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- Tasks: Engage with customers via phone and email, managing appointments and providing lawn care advice.
- Company: Leading lawn care company in St Asaph, known for exceptional customer service.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Why this job: Join a passionate team and make a difference in customer satisfaction every day.
- Qualifications: Strong communication skills and a proactive attitude towards customer service.
- Other info: Be part of a nationwide team dedicated to excellence in lawn care.
The predicted salary is between 30000 - 42000 £ per year.
A prominent lawn care company in St Asaph, Denbighshire, is seeking a Customer Service Advisor to provide exceptional service and advice to our customers. This full-time role involves engaging with customers through phone and email, managing appointments, and providing guidance on lawn care treatments.
Ideal candidates will have strong communication skills and a proactive approach to customer service, contributing to a nationwide team dedicated to customer satisfaction.
Customer Experience Advisor - Flexible Hours & Growth employer: GreenThumb
Contact Detail:
GreenThumb Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor - Flexible Hours & Growth
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you handle real-life situations smoothly.
✨Tip Number 3
Be proactive during your interview! Prepare questions that show your enthusiasm for the role and how you can contribute to customer satisfaction. It’s a great way to stand out and demonstrate your commitment.
✨Tip Number 4
Don’t forget to apply through our website! We want to see your application come through directly, so make sure you take that step. It shows initiative and helps us keep track of your journey with us.
We think you need these skills to ace Customer Experience Advisor - Flexible Hours & Growth
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping customers. Share any relevant experiences where you’ve gone above and beyond to assist someone, as this will resonate with our commitment to exceptional service.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role of a Customer Experience Advisor. Mention specific examples that demonstrate your strong communication skills and proactive approach to customer service.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at GreenThumb
✨Know Your Lawn Care Basics
Before the interview, brush up on common lawn care treatments and services. Being able to discuss these topics confidently will show your potential employer that you're genuinely interested in the role and can provide informed advice to customers.
✨Practice Your Communication Skills
Since strong communication is key for this position, practice answering common customer service scenarios. You could even role-play with a friend or family member to refine your responses and ensure you come across as friendly and approachable.
✨Show Your Proactive Side
Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your proactive approach to customer service, which is exactly what they’re looking for.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company and its customer service philosophy. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values.
