At a Glance
- Tasks: Maintain lawns, apply treatments, and provide top-notch customer service while staying active outdoors.
- Company: Join a dynamic lawn care team dedicated to quality and customer satisfaction.
- Benefits: Enjoy a competitive salary, company van, paid training, and generous holiday allowance.
- Other info: Opportunities for growth, ongoing training, and a supportive team environment.
- Why this job: Get hands-on experience in lawn care while working independently and making customers happy.
- Qualifications: Full UK driving licence, great communication skills, and a passion for outdoor work.
The predicted salary is between 26645 - 28645 £ per year.
Responsibilities
- Maintain contact with the customer before a treatment is carried out to inform them when you will be attending (call ahead).
- Visit a number of designated customers on a daily basis to apply fertiliser and herbicide.
- Inform the customer before any work commences that you are there; if the customer is not available, continue with the treatment.
- At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out.
- Inform the customer of the next treatment date.
- Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required.
- Carry out essential Spring/Autumn machine work such as aerators, scarifiers and lawn top‑dressers using a variety of professional lawn‑care machinery.
- Perform aeration and scarification in a safe and professional manner, using regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste.
- Work in a team or alone on machine work which can be physically demanding; good general fitness is required.
- Maintain standards of all health and safety practices, as supplied by the company.
- Maintain a high level of cleanliness of the company vehicle and ensure all servicing is completed.
- Ensure a professional and smart appearance at all times.
- Carry out any necessary simple service calls as and when they arise.
- Carry out lawn analysis and quotations as required.
- Support business growth by speaking to potential customers and giving point‑of‑sale material as requested.
- Maintain and update stock reports when required.
Qualifications
- Have full UK driving licence for manual vehicles.
- Have excellent communication and customer‑facing skills.
- Have a passion for lawn care and want a job where you can work independently, outdoors and stay active.
- Be able to deliver top‑quality customer service.
- Have excellent organisation and time‑keeping skills.
- Have the right to work in the UK.
Experience may include:
- Maintenance worker
- Maintenance operative
- Caretaker
- Maintenance technician
- Maintenance assistant
- Maintenance engineer
- Maintenance supervisor
- Maintenance manager
- Facilities
- Grounds worker
- Health & safety
- Estates management
- Facilities management
- Gardener
- Postal services
- Delivery drivers
- Labourer
- Lawn care
- Landscaping
- Lawn technician
- Customer services
- Sales
Salary and Working Hours
- Starting salary: £26,645.00 + £2,000 OTE.
- Annual salary reviews.
- Annual holiday allowance increase, up to 22 days plus bank holidays.
- Hours of work: 8:00 am – 4:30 pm Monday to Friday (with overtime opportunities).
- Location of work: Truro, Cornwall.
Benefits
- Company van and mobile phone.
- New uniform annually.
- Paid training and qualification in the application of pesticides and chemicals.
- Ongoing training and development.
- Medical cash plan.
- Christmas shutdown.
- Free lawn treatments.
- Enhanced paternity & maternity pay.
- Company sick pay.
- 24‑hour employee assistance helpline.
- Store discounts at other retailers.
- Long‑service awards.
- Employee of the month awards.
Lawn Care Technician: Outdoor Treatments & Customer Service in Truro employer: GreenThumb Ltd
Join a dynamic team as a Lawn Care Technician in Truro, Cornwall, where your passion for outdoor work and customer service will thrive. We offer competitive salaries, annual salary reviews, and a comprehensive benefits package including paid training, enhanced parental leave, and a supportive work culture that prioritises employee growth and well-being. Enjoy the unique advantage of working in beautiful surroundings while contributing to our commitment to exceptional lawn care and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Lawn Care Technician: Outdoor Treatments & Customer Service in Truro
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and customer feedback. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, being able to clearly explain your experience and how you can help customers is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your passion for lawn care! Bring examples of your previous work or even photos of lawns you've transformed. This will demonstrate your commitment and expertise, making you stand out from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Lawn Care Technician: Outdoor Treatments & Customer Service in Truro
Some tips for your application 🫡
Show Your Passion for Lawn Care:When you're writing your application, let us know why you love lawn care! Share any personal experiences or projects that highlight your enthusiasm. We want to see that you’re not just looking for a job, but that you genuinely care about making lawns look their best.
Highlight Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to showcase your excellent communication and customer-facing skills. Give examples of how you've provided top-notch service in the past, whether it was in a previous job or even in your personal life.
Be Organised and Punctual:We value organisation and time-keeping, so mention any experiences where you’ve had to manage your time effectively. Whether it’s juggling multiple tasks or meeting deadlines, show us that you can keep everything running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at GreenThumb Ltd
✨Know Your Lawn Care Stuff
Brush up on your lawn care knowledge before the interview. Be ready to discuss different treatments, common lawn issues, and how you would handle customer queries. Showing that you’re passionate about lawn care will definitely impress them!
✨Practice Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples from your past experiences where you provided excellent service. Be prepared to explain how you would communicate with customers before and after treatments, as well as how you’d handle any concerns they might have.
✨Get Familiar with Health and Safety Practices
Make sure you understand the health and safety standards relevant to lawn care. You might be asked how you would ensure safety while using machinery or handling chemicals, so having a solid grasp of these practices will show you take the role seriously.
✨Dress the Part
First impressions matter! Even though the job is outdoors and hands-on, showing up in a smart and professional outfit can set a positive tone for the interview. It reflects your understanding of the company’s standards and your commitment to maintaining a professional appearance.
